Patient Access Representative
2 weeks ago
We are seeking a highly skilled and compassionate Patient Access Representative to join our team at Ochsner Health. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service.
Key Responsibilities- Provide exceptional customer service to patients, guests, and family members, ensuring a positive experience throughout their visit.
- Efficiently input patient demographic and financial information, explaining insurance benefits and collecting co-pays, deductibles, and self-pay portions due.
- Perform vital signs and other screenings, obtaining height, weight, allergy, and medication history, and other assessments.
- Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
- Adapt behavior to the specific patient population, including respect for privacy, method of introduction to the patient, and adapting explanation of services or procedures to be performed.
- High school diploma or equivalent required; completion of a Medical Assistant training program preferred.
- Related experience in a clinic or medical office setting preferred.
- Basic Life Support (BLS) certification from the American Heart Association required; Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Certification as a Medical Assistant (or other medical specialty-based certification) preferred.
Ochsner Health is committed to providing a work environment that is supportive, inclusive, and respectful of all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Access Representative
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Slidell, Louisiana, United States Ochsner Health System Full timeJob SummaryOchsner Health System is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our clinic by providing exceptional patient care and administrative support.Key ResponsibilitiesProvide Excellent Patient CareEnsure all patient...
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