Patient Access Representative

2 weeks ago


Slidell, Louisiana, United States Ochsner Health System Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health System. As a Patient Access Representative, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our facilities.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Efficiently schedule and reschedule patient appointments, including transferring patients to the appropriate departments
  • Collect and verify patient demographic and financial information, including insurance benefits and co-pays
  • Prepare patients for exams, explaining procedures and answering questions
  • Perform vital signs and other screenings, including height, weight, allergy, and medication history
  • Adapt behavior to meet the specific needs of each patient population
Requirements
  • High school diploma or equivalent required; completion of a Medical Assistant training program preferred
  • Related experience in a clinic or medical office setting preferred
  • Basic Life Support (BLS) certification from the American Heart Association required
  • Ability to work collaboratively with other departments and exercise sound judgment in handling difficult situations
What We Offer

Ochsner Health System is committed to providing a work environment that is safe, inclusive, and respectful. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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