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Patient Access Coordinator

2 months ago


Slidell, Louisiana, United States Ochsner Health Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Access Representative. As a key member of our healthcare team, you will play a critical role in ensuring the smooth operation of our scheduling process.

Key Responsibilities
  • Greets patients and families in a warm and welcoming manner, ensuring a positive first impression of our healthcare system.
  • Verifies patient information, including demographic data and insurance coverage, to ensure accurate billing and reimbursement.
  • Coordinates patient scheduling, taking into account modality, department, test length, and day of week to optimize resource utilization.
  • Maintains confidentiality of patient information, adhering to strict HIPAA guidelines and Ochsner Health's compliance program.
  • Collaborates with healthcare providers and staff to ensure seamless communication and efficient patient flow.
Requirements
  • High school diploma or equivalent required; relevant experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Proficiency in computer applications, including Windows-style software and keyboard navigation.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer

Ochsner Health is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and a chance to make a meaningful difference in the lives of our patients and families.