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Medical Office Representative
2 months ago
About Aspire Dermatology LLC
We are a highly professional provider of a full range of dermatology services from skin screenings and cosmetic procedures to Mohs surgery. Our team is dedicated to providing excellent customer service and quality of care to our patients.
Job Summary
We are seeking a Professional, High Energy Medical Office Representative to join our team. As a Medical Office Representative, you will be responsible for providing administrative, front desk and billing duties to ensure excellent quality of care to patients.
Key Responsibilities
- Customer Service: Provide excellent customer service to our patients and our teammates, understanding demographics and addressing patient inquiries.
- Insurance Verification: Verify patient insurance information and obtain prior authorization and referrals as needed.
- Financial Transactions: Collect deductibles, co-pays and co-insurance, balance cash drawer and reconcile end of day.
- Phone and Data Entry: Answer phone calls, schedule appointments, and perform data entry tasks.
- Confidentiality and HIPAA: Maintain patient confidentiality and adhere to HIPAA compliance.
- Teamwork: Collaborate with our team to ensure seamless patient care and efficient office operations.
Requirements
- Education: Associate's degree or 2 years' experience in a healthcare administration setting.
- Computer Skills: Strong computer skills, including proficiency in Windows 10, Microsoft Office Excel, Word and Outlook, and Google Chrome/Firefox.
- Coding and Typing: Familiarity with CPT/ICD 10 coding and 40 WPM typing speed.
- Communication: Excellent communication and interpersonal skills, with the ability to interact with patients, co-workers, and supervisors in a highly professional manner.
- Reliability: Reliable transportation and a commitment to maintaining a flexible schedule.
Benefits
- 401(k): Eligibility for 401(k) retirement plan.
- Health Insurance: Comprehensive health insurance package.
- Dental and Vision Insurance: Dental and vision insurance coverage.
- AD&D Insurance: Accidental death and dismemberment insurance.
- Paid Time Off: Generous paid time off policy.
- Employee Assistance Program: Access to employee assistance program.
- Employee Discount: Employee discount on company services.
- Opportunities for Advancement: Opportunities for career growth and advancement.
