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Front Desk Coordinator
2 months ago
The Front Desk Receptionist (Patient Concierge) is a key role at AIRSCULPT, responsible for providing exceptional patient experience and ensuring seamless operational efficiency. This full-time position requires weekend availability and involves partnering closely with staff members to achieve operational goals.
Main Responsibilities- Welcome patients to the practice and ensure a professional and friendly interaction.
- Manage the clinic schedule and patient appointments, adhering to company policy.
- Create, maintain, and file medical records accurately and efficiently.
- Ensure the practice and working areas are clean and stocked, reporting low stock levels to management.
- Maintain a positive attitude and contribute to a quality work environment.
- Assist in all areas of daily operation as requested by the Practice Manager.
- Perform other tasks assigned by management.
- At least 1 year of experience in front desk or administrative support, interfacing with clients, patients, or vendors.
- Experience with scheduling tools, such as My Aesthetics Pro.
- Experience with patient charts and/or managing a complex filing system.
- Experience managing a high volume of calls, including directing calls, taking messages, and prioritizing incoming calls.
- Professional demeanor and presentation.
- Excellent communication skills, both verbal and written.
- Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets, and Docs.
- Impeccable organizational skills.
- Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting.
- Ability to self-motivate while being a team player.
- Full-time and weekend availability (Saturdays and/or Sundays as required).
- Bilingual preferred (English/Spanish).
- Insurance: Competitive choices for health, dental, and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability.
- Retirement Plan: 401(k) & Roth IRA.
- Paid Time Off: vacation and sick days, as well as company and personal holidays.
$18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above. Full compensation packages are based on candidate experience and relevant licenses or certifications.
