Healthcare Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Practice Manager to join our team at ConvenientMD's Belfast, Maine Urgent Care Clinic. As a key member of our leadership team, you will play a pivotal role in driving the day-to-day operational efficiency of the clinic while contributing to its long-term strategic goals.
Key Responsibilities- Operational Management: Oversee and optimize daily clinic operations to ensure efficient and effective patient management, lead the scheduling operations for the clinic, and ensure optimal utilization of resources and staff.
- Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative work environment.
- Strategic Planning: Collaborate with the Regional Leadership team to contribute to the development and execution of strategic plans to enhance the clinic's market presence and community engagement.
- Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation quality improvement initiatives to enhance patient outcomes and satisfaction.
- Exceptional people management and team leadership skills, with 1-3 years of demonstrated success in leading, mentoring, and growing teams.
- Experience in similar roles, with demonstrated skills in medical practice management, human resources, and data analysis.
- Driven and self-motivated, with the ability to work independently and possess a level of initiative and enthusiasm to help drive results.
- Effective communicator (written and verbal) and cross-collaborator, with the ability to establish and maintain positive relationships with team members and stakeholders across the organization.
- Knowledge of healthcare or adjacent industry, with familiarity with medical billing systems, basic medical coding, and basic medical terminology.
- Technically savvy, with experience with Microsoft Office, specifically SharePoint, Word, and Excel.
- A collaborative team environment that encourages professional growth.
- Urgent care services at no cost to our team members and their families.
- Extensive benefit offerings, including health, dental, and vision coverage, company-paid short-term disability, and optional pet insurance.
- 401k match after one year of service.
- Access to our Primary Care (depending on location).
- Employer rewards and access to discounts offered on services and products.
We are a mission-driven organization committed to making good health more convenient for all. We're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
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