Business Control Manager

4 weeks ago


Belfast, Maine, United States Bank of America Full time
Job Title: Business Control Manager

At Bank of America, we are committed to delivering exceptional results through the power of every connection. As a Business Control Manager, you will play a critical role in ensuring the effectiveness of our internal controls and operational excellence across multiple processes and functions.

Key Responsibilities:
  • Lead the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
  • Perform monitoring and testing of controls, identifying issues and control improvements for remediation.
  • Lead the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
  • Manage the performance and productivity of team members that conduct quality inspection reviews.
  • Ensure timely execution of QA activities including control execution, case management, and results reporting.
  • Manage and review all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
  • Ensure accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Requirements:
  • 5+ years' experience in Risk, process design and/or Project Management.
  • Knowledge of financial and banking products, policies, operations and applicable procedures.
  • Experience supporting highly regulated initiatives in a large, complex financial institution.
  • Strong written and verbal communications skills.
  • Ability to balance intersecting priorities and to work independently with minimal supervision.
  • Ability to think critically and problem solve when roadblocks arise.
  • Ability to navigate complex and ambiguous environment.
  • Ability to build and deploy changes horizontally & outside direct ownership structures.
  • Executive Presence; must be able to partner and influence across all levels internal and external to the organization.
  • Executive Presence; must be able actively debate and escalate issues and/or concerns with partners internal and external to the organization.
  • Intermediate proficiency in various MS tools including Excel, Access, PowerPoint, and SharePoint.
Desired Qualifications:
  • Lean Six Sigma Certification.
Skills:
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
Minimum Education Requirement:

Bachelor's degree or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week:

40


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