Customer Service Lead

5 days ago


Bloomington, Indiana, United States Circle K Full time
Lead Customer Service Representative

Circle K Lancaster Hwy is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, ensuring a positive experience for all customers.
  • Train and assist new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed.
  • Perform shift supervision, ensuring the store is running smoothly and efficiently.
  • Complete all store merchandise build-to's, ensuring accurate inventory levels.
  • Process grocery orders and deliveries, ensuring timely and accurate completion.
  • Receive and verify vendor deliveries, ensuring quality and accuracy.

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a strong work ethic and a desire to lead and develop a team, we encourage you to apply.



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