Dental Office Coordinator

1 week ago


Northborough, Massachusetts, United States Metrowest Oral Surgical Associates Full time

About Us

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Metrowest Oral Surgical Associates is an elite oral surgery practice dedicated to providing exceptional care for our patients and first-class service to our referring doctors.

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We are seeking a fun, hardworking, compassionate team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

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Job Summary

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The Scheduling Coordinator will play a critical role in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

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The ideal candidate will have excellent customer service skills, be able to multitask, and possess strong organizational and communication skills.

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Responsibilities:

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  • Provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.">
  • Greet patients and visitors immediately upon arrival with a friendly demeanor.">
  • Answer the phone promptly with a smile.">
  • Schedule appointments to optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms.">
  • Prepare a daily schedule for each provider.">
  • Prepare patient charts.">
  • Manage patient flow to reduce patient wait time.">
  • Assist patients as necessary.">
  • Maintain reception area in a neat and orderly condition.">
  • Maintain professional relationships with referring offices.">
  • Maintain confidentiality of all information in accordance with HIPAA.">
  • Perform other related duties as assigned.">
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Requirements:

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  • High school diploma or equivalent required.">
  • One year of customer service experience required.">
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Skills and Abilities:

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  • Understanding of dental terminology.">
  • Friendly, inviting, and professional personality and presence.">
  • Basic office skills such as typing and filing.">
  • Good organizational skills.">
  • Attention to detail.">
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Benefits:

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  • Competitive salary range: $45,000 - $60,000 per year, depending on experience.">
  • Bonus potential.">
  • Annual merit reviews.">
  • 401(k) Plan with Company Match.">
  • Health Savings Account (HSA) with HDHP health plans.">
  • Life Insurance.">
  • Basic and Supplemental Life Insurance.">
  • Spouse and Child Life Insurance.">
  • Paid Vacation (starting at 2 weeks) and 6 Annual Paid Holidays.">
  • Long and Short Term Disability Plans.">
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About Our Community

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We strive to create a work environment that is both challenging and rewarding. We believe in recognizing and rewarding our team members' contributions to our success.



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