Housing Sustenance Coordinator

We are seeking a highly skilled Housing Sustenance Coordinator to join our dynamic team at Making Opportunity Count Inc. This is an exciting opportunity to make a lasting impact in the lives of individuals and families in need.

The Shelter Case Manager is responsible for coordinating with clients, utilizing motivational interviewing techniques and strength-based approaches to establish comprehensive rehousing plans, goals, and action steps aimed at promoting self-sufficiency and securing long-term, safe, affordable housing.

• Establish regular monthly meetings with clients to review progress and provide guidance.
• Provide accurate written notices of meetings as per EOHLC Uniform Shelter Rules, Scope of Services, and program requirements.
• Identify and address barriers to housing, including credit scores, criminal records, and financial history.
• Collect and maintain vital records, financial documents, and other necessary information to complete participant files.
• Support participants in retrieving required documents if needed.
• Review client preferences and needs for tenancy, including location, roommate arrangements, and budgeting.
• Document case management efforts and services through clear, detailed, and thorough case notes.
• Provide education on affordable housing options and collaborate with other department staff.
• Makes referrals for support and services participants may need.

To be successful in this role, you will require:

• An Associate's degree in Human Services or a related field.
• At least one year of experience in providing case management services focused on pre-tenancy and tenancy-sustaining services.
• A reliable telephone and strong interpersonal skills.
• Knowledge of community resources, state, and federal benefits and services.
• Strong project management skills with the ability to administer multiple cases simultaneously.
• Bachelor math and budgeting skills.
• Ability to work effectively as a team member with other members of the program and agency leaders.
• Demonstrated prior success in case management functions or eligibility determinations for community-based social service organizations.
• Problem-solving abilities.
• Ability to communicate and collaborate with providers and community partners.
• Strong internet, database, and computer skills.
• Good documentation skills.

We offer a competitive salary range of $24-$27 per hour, along with a comprehensive benefits package, including:

• Health, dental, FSA, and vision insurance.
• Paid time off (PTO).
• Student loan forgiveness.
• Tuition remission.
• Employer-sponsored retirement plan contributions.
• Pet insurance.
• Employee discounts.

Making Opportunity Count Inc is an equal opportunity employer, committed to fostering community growth, providing essential services, and promoting holistic well-being.