Current jobs related to Customer Service Director - Ontario, California - Aspire Bakeries
-
Customer Experience Director
4 weeks ago
Ontario, California, United States Gold Star Foods Full timeCustomer Experience DirectorGold Star Foods is seeking a highly skilled Customer Experience Director to lead our West Coast operations. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty across our K-12 school food distribution business.Key Responsibilities:Develop and implement customer experience...
-
Customer Experience Director
4 weeks ago
Ontario, California, United States Gold Star Foods Full timeCustomer Experience Director Job DescriptionCompany Overview: Gold Star Foods is a leading food distributor to K-12 schools in the United States, committed to delivering exceptional customer service.Job Summary: We are seeking a highly skilled Customer Experience Director to oversee the day-to-day operations of the Customer Experience Team for West Coast...
-
Customer Service Representative
3 weeks ago
Ontario, California, United States Johnson Service Group Full timeJob Summary:The Customer Service Representative is responsible for maintaining strong relationships with customers, representing the company in a positive light, and providing excellent customer service. Key responsibilities include answering incoming calls, processing orders, and maintaining customer databases. The ideal candidate should have strong...
-
Assistant Director of Animal Services
3 weeks ago
Ontario, California, United States City of Ontario, CA Full timeJob Title: Assistant Director of Animal ServicesJoin the West End Animal Services Agency as an Assistant Director of Animal Services and play a pivotal role in building the agency's animal control and sheltering services from the ground up. As a collaborative leader with experience in animal services management, community engagement, and outreach, you will...
-
Assistant Director of Animal Services
4 weeks ago
Ontario, California, United States City of Ontario, CA Full timeJob Title: Assistant Director of Animal ServicesWe are seeking a highly skilled and experienced professional to join our team as an Assistant Director of Animal Services. This is a unique opportunity to work with a dynamic organization that is committed to providing exceptional animal care and services to our community.Job Summary:The Assistant Director of...
-
IT Sales Director
3 weeks ago
Ontario, California, United States NetXperts Full timeAccount Director Job DescriptionNetXperts is a leading IT services firm seeking an experienced Account Director to drive sales growth and expand our customer base. As an Account Director, you will be responsible for identifying, nurturing, and closing new business opportunities within your market segment.Key Responsibilities:Develop and execute a strategic...
-
Animal Services Agency Director
3 weeks ago
Ontario, California, United States City of Ontario, CA Full timeAbout the RoleWe are seeking an experienced and dynamic leader to join our team as the Animal Services Agency Director. As the top executive, you will be responsible for overseeing the daily operations of our animal services department, ensuring the delivery of high-quality services to the community.Job SummaryThe Animal Services Agency Director will provide...
-
Director of Information Services
3 weeks ago
Ontario, California, United States Ontario-Montclair School District (K-8) Full timeJob SummaryThe Ontario-Montclair School District (K-8) is seeking a highly skilled and experienced Director of Information Services to lead the development and implementation of the district's information technology infrastructure and systems. This is a key leadership role that requires a strong understanding of technology and its application in...
-
IT Sales Director
3 weeks ago
Ontario, California, United States NetXperts Full timeAbout the RoleWe are seeking a seasoned IT Sales Director to drive sales growth and expand our customer base. As a key member of our sales team, you will be responsible for identifying, nurturing, and closing new business opportunities within your market segment.As an IT Sales Director, you will collaborate with our pre-sales and technical teams to develop...
-
Customer Service Ambassador
1 month ago
Ontario, California, United States TMT Communications, Inc. Full timeCustomer Service RepresentativeAt TMT Communications, Inc., we prioritize exceptional customer experiences. As a Customer Service Representative, you will play a vital role in delivering outstanding service to our clients and their customers.Key Responsibilities:Develop a deep understanding of our clients' products to effectively communicate their benefits...
-
Customer Service Representative
3 weeks ago
Ontario, California, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to...
-
Customer Service Representative
4 weeks ago
Ontario, California, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Associate
4 weeks ago
Ontario, California, United States UniFirst Full timeCustomer Service Representative Job DescriptionAt UniFirst, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for:Handling customer inquiries and taking orders over the phonePerforming data entry and providing support to sales representativesResolving customer issues and...
-
Customer Service Liaison
4 weeks ago
Ontario, California, United States NFI Full timeJob SummaryNFI is seeking a skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders and receipts, and handling complaints in a professional and timely manner.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
4 weeks ago
Ontario, California, United States Pls Financial Services, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pls Financial Services, Inc.Job Summary:The Customer Service Representative will be the primary point of contact for our customers, providing exceptional service and support to ensure repeat business. The ideal...
-
Customer Service Ambassador
4 weeks ago
Ontario, California, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through...
-
Customer Service Representative
4 weeks ago
Ontario, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sale System.Ensure...
-
Customer Service Ambassador
3 weeks ago
Ontario, California, United States Moon Moments Ltd Full timeAbout the Role:Moon Moments Ltd is seeking a highly motivated and customer-focused Customer Service Representative to join their dynamic team. As a key member of the team, you will be responsible for delivering exceptional customer service and promoting the company's products and services.Key Responsibilities:Engage with customers to understand their needs...
-
Customer Service Ambassador
3 weeks ago
Ontario, California, United States UniFirst Full timeKey Responsibilities: Handle customer inquiries and take orders over the phone Perform data entry and provide support to sales representatives Resolve customer issues and process credits and exchanges Receive walk-in customers and assist with orders Maintain accurate records and provide excellent customer serviceAbout the Role:As a Customer Service...
-
Customer Service Representative
3 weeks ago
Ontario, California, United States El Pollo Loco Full timeKey Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also be responsible for processing and assembling customer orders efficiently, ensuring accuracy and timeliness. Additionally, you...
Customer Service Director
2 months ago
Aspire Bakeries is a leading North American baking company with a strong presence in the specialty frozen baked goods market. Our innovative food portfolio includes a wide range of products from beloved brands like La Brea Bakery, Otis Spunkmeyer, and Oakrun Farm Bakery. With 13 bakeries across North America, we are committed to delivering exceptional customer service and exceeding our customers' expectations.
Key Responsibilities:- Develop and implement a customer-centric strategy to ensure world-class customer service.
- Review and resolve customer escalations in a timely and cost-effective manner, while continually developing team capabilities.
- Build and maintain strong relationships with key customer contacts and internal sales management, demonstrating a deep understanding of our customers' businesses and goals.
- Ensure all team members are trained in best practices related to customer service, order management, and software to deliver a high standard of customer service.
- Manage the order process for assigned customers, including receipt, entry, order confirmation, and shipment verification, as well as troubleshooting order/delivery issues.
- Collaborate with transportation and warehousing teams to proactively address customer shortages, delivery issues, and OS&D resolution.
- Work with planning and distribution to resolve inventory and transportation issues, ensuring a suitable resolution and communication with customers.
- Plan for seasonality volume swings, forecasting volume and resource needs, cost of resources, and acquiring resources as needed.
- Manage budget and P&L responsibilities.
- Design and implement improved processes or operational policies.
- Participate in and/or lead project teams as needed, aligning with the company mission and strategic plan.
- Communicate key department activities to the Director/DVP on an ongoing basis.
- Maintain positive cross-functional relationships with sales, marketing, logistics, IT, and finance teams.
- College degree preferred, or equivalent coursework and combined work experience.
- Minimum 5 years of successful customer service department management experience, with 5 or more staff members.
- Experience in the food and/or manufacturing environment preferred.
- Highly analytical with the ability to interpret data and translate it into meaningful summaries and action plans.
- Ability to successfully manage a broad scope of projects while remaining detail-oriented as needed.
- Knowledge of manufacturing supply chain and inventory management principles.
- Knowledge of coaching principles to ensure reception and action by team members.
- Proficient in Word, Excel, PowerPoint, and SAP or ERP systems.
Aspire Bakeries offers a competitive compensation package, including a salary range of $85,000 - $100,000, depending on location, shift, education, skill, and experience. We provide a robust benefits program to meet your needs and value the contribution each Team Member brings to our organization. We are an equal opportunity employer and welcome applications from all qualified candidates.
