Patient Service Representative

5 days ago


Playa Vista, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide outstanding customer service to patients and families through effective communication and problem-solving skills.
  • Manage patient registration, scheduling, and billing processes to ensure accurate and timely completion.
  • Collect and verify patient demographic and insurance information to ensure accurate billing and reimbursement.
  • Assist with the management of physician schedules and find opportunities for improvement.
  • Process and track referrals and authorizations for various insurance types.
  • Monitor and assess workflow to identify opportunities for improvement and implement changes as needed.
  • Participate in daily huddles and staff meetings to stay informed and contribute to team goals.
Requirements
  • High school diploma or equivalent required.
  • Two years of experience working in a medical office setting preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of medical software applications.
About Us

Cedars-Sinai is a leader in providing high-quality healthcare services to our community. We are committed to delivering exceptional patient care and advancing medical knowledge through research and education.

About the Team

Cedars-Sinai's medical network serves patients across Southern California, and we are seeking a dedicated and compassionate Patient Service Representative to join our team.



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