Patient Service Representative
2 months ago
Patient Service Representative Patient Financial Services
This post is also available in:
**Patient Service Representative Patient Financial Services**
This post is also available in:
Scripps Mercy Hospital Chula Vista serves San Diego Countys fast and growing South Bay communities. Scripps Mercy Hospital Chula Vista is at the forefront of innovative processes. Employees are truly excited about the work environment and describe it as friendly, positive and family oriented. Our vibrant team is dedicated to serving the community with the highest quality of patient care experience.
This post is also available in:
Location: 435 H STREET, Chula Vista, CA Job Description Requirements Job Description **Job Description**
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nations Top 100 Places to Work.
Youll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if youre open to change, go ahead and unlock your potential.
Join the team at Scripps Mercy Hospital Chula Vista as a Patient Service Representative supporting our Patient Financial Services department. You will experience the pride and support of being a member of an outstanding team where we share a culture of providing excellent care to our patients and each other. This position is responsible for assisting inpatients by completing all patient registration, identification, verification, health insurance authorization and follow-up, and hospital notifications.
Primary duties will include:
- Meeting with patients at bedside to obtain demographics, insurance, and have forms signed (Trauma Units, SICU, MICU etc.)
- Verifying patients health insurance
- Notifying patients health insurance of hospital admission/Following up on the authorizations for approval
- Working with Case Management and Social Workers on obtaining & verifying patients information
Other duties may include:
* Interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of Medical Record Number, scheduling, referral/authorizations, payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires.
* Escalating billing inquiries as needed.
* Scheduling patient appointments. Successful scheduling includes exhibiting proficiency in appointment scheduling procedures, accurate documentation and routing of messages, scheduling and confirming appointments according to guidelines, entering insurance, performing Key User duties.
* Initiating and validating referrals/authorizations.
* Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns.
This is a Full Time (80 hours every two weeks) benefited position, working 8 hour day shifts on Monday Friday, located at Scripps Mercy Hospital Chula Vista.
All healthcare personnel are required to provide proof that they are fully vaccinated (and boosted once eligible) against COVID-19 or agree to receive the vaccination at the point of hire or submit a written request for an exception based on a medical reason, disability or sincerely-held religious belief, practice or observance with supporting documentation. Proof of vaccination and booster (if eligible) must be submitted at the pre-employment physical. All employees are required to be up-to-date with their scheduled COVID-19 vaccine dose (2nd dose or booster) within 2 weeks of becoming eligible for such dose to be considered compliant. Failure to submit proof of vaccine or booster dose or an approved exemption within that two week window will result in suspension without pay and/or termination for non-compliance.
*Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.*
This post is also available in:
Requirements **Requirements**
**Required Qualifications:**
* Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems.
**Preferred Qualifications:**
* 1 year of experience in a customer service or healthcare/medical office environment preferred.
* Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
This post is also available in:
**12/4/2014**
Supervisor, Patient Care
Ensures nursing practice reflects established standards of care and practice and a culture that promotes patient safety. Under the general direction of the Patient Care Manager, shares leadership responsibilities for the nursing unit, including managing daily staffing plans.
**3/28/2020**
Manager, Clinical Care Line
Assesses and improves the patient care process for the assigned population along the continuum of care, serving as an expert clinical resource for ensuring quality of care and customer satisfaction. Develops competencies for care line staff and may facilitate staff education.
**12/4/2014**
Supervisor, Patient Care
Ensures nursing practice reflects established standards of care and practice and a culture that promotes patient safety. Under the general direction of the Patient Care Manager, shares leadership responsibilities for the nursing unit, including managing daily staffing plans.
**3/28/2020**
Manager, Clinical Care Line
Assesses and improves the patient care process for the assigned population along the continuum of care, serving as an expert clinical resource for ensuring quality of care and customer satisfaction. Develops competencies for care line staff and may facilitate staff education.
* Home to 5 hospitals, 30+ outpatient centers and hundreds of affiliated physician offices
* Known for our compassionate, collaborative culture
* The only San Diego-based company to make Fortune magazines 100 Best Places to Work
* Consistently ranked by U.S. News & World Report among the nations best
* At the forefront of clinical research and education, with three highly respected graduate medical education programs and one of the top teaching hospitals in the nation
-
Patient Service Representative
2 weeks ago
Chula Vista, United States SpineZone Full time $21 - $22Job DescriptionJob DescriptionPatient Service Representative Summary:The Patient Service Representative performs a variety of business-related duties both clerical and administrative in nature. This position requires skills in planning, organizing and problem solving. The position requires oversight of front office tasks to include greeting and registering...
-
South Bay Patient Service Representative
1 day ago
Chula Vista, United States Imaging Healthcare Full timeDescriptionImaging Healthcare Specialists is looking to hire a Patient Service Representatives!Job Title: Patient Service RepresentativeLocation: South BayStatus: Per Diem Compensation: $18 - $22You can make a difference in the lives of others At IHS, a Patient Service Representative is exactly as the title describes. They represent patients, answering their...
-
South Bay Patient Service Representative
11 hours ago
Chula Vista, United States Imaging Healthcare Full timeDescriptionImaging Healthcare Specialists is looking to hire a Patient Service Representatives!Job Title: Patient Service Representative Location: South Bay Status: Per Diem Compensation: $18 - $22 You can make a difference in the lives of others At IHS, a Patient Service Representative is exactly as the title describes. They represent patients, answering...
-
Patient Service Representative
2 months ago
Chula Vista, United States Scripps Health Full timePatient Service Representative Radiation Oncology This post is also available in: **Patient Service Representative Radiation Oncology** This post is also available in: Scripps Mercy Hospital Chula Vista serves San Diego Countys fast and growing South Bay communities. Scripps Mercy Hospital Chula Vista is at the forefront of innovative processes. Employees...
-
Customer Service Representative
2 months ago
Chula Vista, United States Interdent Sa Full time** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO005349 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...
-
Patient Service Representative
10 hours ago
Playa Vista, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team in the Internal Medicine department at our Playa Vista location. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Chula Vista, United States JPT Services Full timeJob DescriptionJob DescriptionOur company is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations and are seeking a motivated and customer-focused...
-
Entry Level Customer Service Representative
4 days ago
Chula Vista, United States SMH Business Services Full time $45,000 - $55,000Job DescriptionJob DescriptionOur sales and client management firm is dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to...
-
Patient Service Representative
1 month ago
Sierra Vista, Arizona, United States AAS Healthcare Staffing Full timeWe are seeking a highlyorganized and customer-focused individual to join our team as a Patient ServiceRepresentative. The ideal candidate will play a crucial role in ensuring thesmooth operation of clinical administrative duties, providing exceptionalservice to patients and facilitating essential tasks related to appointmentscheduling, insurance...
-
Access Service Representative
7 hours ago
Chula Vista, California, United States Sharp HealthCare Full timeJob SummarySharp HealthCare is seeking an Access Service Representative to join our team. As an Access Service Representative, you will be responsible for coordinating all registration functions necessary to ensure the processing of a clean claim. This includes obtaining and processing patient demographics, visit and financial information in a manner that...
-
Access Service Representative
13 hours ago
Chula Vista, California, United States Sharp HealthCare Full timeJob SummarySharp HealthCare is seeking an Access Service Representative to join our team. As an Access Service Representative, you will be responsible for coordinating all registration functions necessary to ensure the processing of a clean claim. This includes obtaining and processing patient demographics, visit and financial information in a manner that...
-
Entry Level Customer Service Representative
2 months ago
Chula Vista, United States EMA San Diego Full timeWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...
-
Lead Customer Service Representative
2 months ago
Chula Vista, United States Circle K Stores Inc. Full timeLead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term...
-
Customer Service Representative
3 days ago
Chula Vista, California, United States Ferguson Full timeAbout FergusonFerguson is a leading distributor in North America, serving various markets with a wide range of products in sectors like infrastructure, plumbing, and HVAC. We provide local expertise and make complex projects simple and sustainable.Job SummaryFerguson is seeking a Customer Service Representative to join their team. This role involves...
-
Financial Services Sales Representative
3 days ago
Chula Vista, California, United States Northgate Markets Full timeFinancial Services Sales Representative - Part-TimeJob Category: Financial ServicesOverviewBecome a vital member of our team at Northgate Markets, a company committed to enriching the community for over four decades. As a Financial Services Sales Representative, you will be instrumental in advocating our financial offerings while ensuring top-notch customer...
-
Patient Care Coordinator
1 week ago
Chula Vista, California, United States Interdent Sa Full timeCustomer Service RepresentativeJob Category: Operations Requisition Number: CUSTO005349Job OverviewAt Interdent Sa, our Customer Service Representatives play a crucial role in ensuring a seamless experience for our patients.Key Responsibilities:Adhere to established front office protocols for opening and closing procedures.Welcome patients and manage...
-
Joy Creator
3 weeks ago
Chula Vista, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping gu Guest Service, Representative, Creator, Service, Guest, Restaurant, Retail
-
Patient Services Representative
1 day ago
Vista, United States Vista Community Clinic Full timeOverview Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...
-
Customer Service
3 months ago
Chula Vista, United States Wyyerd Group LLC Full timeJob DescriptionJob DescriptionWyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a team of high-energy, customer-oriented peers who handle inbound sales and customer support as the first point of contact for customers and others who contact us.OverviewThe Customer Service and Activation Representative (CSAR) is the...
-
Patient Services Representative
2 months ago
Vista, United States Vista Community Clinic Full timeOverview: Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...
