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Healthcare Administrative Assistant

2 months ago

Playa Vista, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Service Representative to join our team in the Internal Medicine department at our Playa Vista location. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide Outstanding Customer Service: Respond to patient inquiries, resolve issues, and provide accurate information in a timely and professional manner.
  • Manage Patient Scheduling: Schedule appointments, manage patient flow, and ensure seamless communication between patients and healthcare providers.
  • Collect and Verify Patient Information: Collect and verify patient demographic and insurance data, ensuring accuracy and compliance with regulatory requirements.
  • Process Payments and Reconcile Accounts: Collect co-payments, process payments, and reconcile accounts in a timely and accurate manner.
  • Assist with Referrals and Authorizations: Process and track referrals and authorizations for various insurance types, ensuring timely and accurate communication with patients and healthcare providers.
  • Participate in Quality Improvement Initiatives: Collaborate with the healthcare team to identify opportunities for improvement and implement changes to enhance patient care and satisfaction.
Requirements
  • High School Diploma or Equivalent: Required.
  • 2+ Years of Experience in a Medical Office Setting: Preferred.
About Cedars-Sinai

Cedars-Sinai is a leader in providing high-quality healthcare services, encompassing primary care, specialized medicine, and research. Our commitment to excellence and patient-centered care has earned us a reputation as a trusted healthcare provider in the community.