South Bay Patient Service Representative

2 months ago

Chula Vista, United States Imaging Healthcare Full time
Description

Imaging Healthcare Specialists is looking to hire a Patient Service Representatives

Job Title: Patient Service Representative

Location: South Bay

Status: Per Diem

Compensation: $18 - $22

You can make a difference in the lives of others

At IHS, a Patient Service Representative is exactly as the title describes. They represent patients, answering their questions, directing them when they arrive and ensuring they are prepared for their imaging test or procedure. In short, a Patient Service Representative is responsible for much of the patient's experience at IHS, and we want that experience to always be exceptional.

As a Patient Representative, you will:
  • Engage with patients (check them in, handle payments, make appointment confirmation calls, etc.)
  • Interact with referring physician offices (Communicate critical results, clarifying ordering issues, etc.)
  • Have an important role in improving patient care
  • Work closely with clinical staff to provide an outstanding patient experience
To succeed in this role, we ask that you:
  • Be friendly, compassionate, and empathetic
  • Enjoy interacting with others
  • Have experience working on a computer
  • Are organized and detail oriented
  • Be a good teammate
Qualifications:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training in customer service.
  • Proficient in MS Office and EHR
  • Looking for open availability, especially in the evenings
Join Us for Exciting Career Advantages

Advance Your Career with Ample Growth Opportunities:
  • Embark on a Journey of Lean Development (Enterprise Excellence)
  • Nurture Your Leadership Potential with Tailored Development Training
Enjoy Generous Benefits:
  • 4 Weeks of PTO for Both Part-Time and Full-Time Team Members
  • Yearly Compensation Reviews to Recognize Your Contributions
  • Comprehensive Healthcare Coverage, Including Medical, Dental, and Vision
  • HSA Contribution and 401k Matching for Financial Security


Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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