Sales and Customer Service Representative

2 weeks ago


Bradenton, Florida, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.

Key Responsibilities
  • Provide outstanding customer service and ensure every guest feels valued and understood
  • Promote the benefits of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • Competitive hourly rate of $14-$17
  • Full-time and part-time opportunities available
  • Cost-shared healthcare, including medical, dental, and vision plans
  • Free virtual urgent care for employees and their immediate family
  • 401(k) plan
  • Free employee membership with a free massage or facial session after every 15 membership sales
  • Discounted pet insurance
  • A flexible schedule for a better work-life balance
Requirements
  • High school diploma or equivalent
  • Previous retail or sales experience preferred
  • Critical thinking and excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services


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