Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.
As a Customer Service Representative, you will be the face of Mr. Appliance on support calls, providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction. You will be responsible for receiving incoming calls, performing marketing and sales functions, and completing work orders.
To be successful in this role, you will need to be self-motivated, energetic, and enjoy helping people. You will be driven to provide the highest level of customer service and satisfaction, and be able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed, which may include cross-training in related positions
Job Requirements:
- Minimum two years of admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive attitude
- Team player who can work independently
We are actively interviewing for this position and encourage interested candidates to apply. Our hiring manager will follow up with qualified applicants.
", "call_to_action": "Apply today and take the first step towards a rewarding career with Mr. Appliance."}-
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