Customer Service Representative

4 hours ago

Bradenton, Florida, United States Liberty Savings Bank FSB Full time
Job Summary:
As a Customer Service Representative at Liberty Savings Bank FSB, you will provide exceptional service to our customers by performing banking transactions, opening new accounts, and expanding customer relationships. This role requires a strong understanding of banking procedures and excellent communication skills to ensure a positive customer experience.

Key Responsibilities:
  • Maintain and balance a cash drawer, perform ATM transactions, and assist with end-of-night balancing while following security protocol.
  • Receive, post, pay out funds, payoffs, balances, and proofs customer accounts.
  • Open new accounts for checking, savings, business accounts, IRA, and other types of accounts.
  • Adhere to the Ask Program and customer onboarding process.
  • Identify customer needs and recommend specific products and/or services using the CNA process.
  • Expand customer relationships by making appropriate referrals, including mortgage and consumer loans.
  • Perform account research and problem-solving as needed.
  • Cross-train in other areas of the financial center, such as ATM, Vault, Safe Deposit, Wire Transfers, and other ancillary services.
  • Assist with opening and closing the financial center.
  • Contribute to the achievement of financial center sales/service goals by meeting/exceeding individual goals.
  • Uphold customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner.
  • Maintain customer confidence and protect operations by following the Privacy Policy and keeping information confidential.
  • Comply with bank procedures and follow regulatory/operational/security guidelines.

Requirements:
  • Proficient in technical processing of all phases of the CSR I position, including transactions, new account opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing, and account closing.
  • Dual control team member to open/close the financial center by following security protocol.
  • Embraces the Ask Program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms.
  • Demonstrates proficiency with ERB process through audit of the CNA folders.
  • Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation.
  • Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, Reg. D, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.
  • Must have completed and passed all mandatory training sessions, classroom, computer-based training, and self-study as scheduled by manager within specified timelines or as classes are available.
  • Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours.
  • Maintains regular attendance and punctuality as evidenced by attendance records.

Physical Demands:
  • Talking: Ability to express or exchange ideas by means of the spoken word.
  • Hearing: Ability to receive detailed information through oral communication.
  • Seeing: Ability to view a computer screen for an extended period and/or identify individuals visually.
  • Standing: Ability to stand on feet for long periods of time.
  • Walking: Ability to use feet and legs to move from one place to another, specifically in narrow/confined spaces.
  • Finger dexterity: Ability to work with fingers for handling coins or other small objects and use a keyboard.
  • Reaching: Ability to extend hand/arms in any direction to move/handle objects.
  • Lifting: Ability to lift and/or move up to 25 pounds.

Knowledge, Skills, and Abilities:
  • High school diploma or equivalent required.
  • Minimum 1 year of customer service or cash handling experience/skills required.
  • Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.
  • Able to demonstrate a professional, courteous manner, present a well-groomed, business-like appearance, and use proper telephone etiquette/grammar is required.
  • Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.
  • Basic computer skills and the ability to learn industry-related software are required.

  • Customer Service Representative

    1 day ago

    Bradenton, Florida, United States Smitty's Service Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing and serving sandwiches, operating the cash register and drive-thru window, and maintaining a clean and organized store...

  • Customer Service Representative

    2 weeks ago

    Bradenton, Florida, United States Mr Appliance Full time

    {"title": "Customer Service Representative", "subtitle": "Represent Mr. Appliance on support calls and provide exceptional customer service.", "content": "We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer...

  • Customer Service Representative

    6 days ago

    Bradenton, Florida, United States Manatee County, FL Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Manatee County, FL. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...

  • Customer Service Representative

    5 days ago

    Bradenton, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering phone calls, making pizzas, and interacting with customers. If you are a people person with a positive attitude and a passion for delivering great customer...

  • Customer Service Representative

    3 weeks ago

    Bradenton, Florida, United States SUN COUNTRY CLEANERS INC Full time

    {"Job Title": "Customer Service Representative", "Job Description": "At Sun Country Cleaners Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Provide exceptional customer service to our clients, ensuring a positive and welcoming experience * Maintain a...

  • Customer Service Representative

    1 week ago

    Bradenton, Florida, United States Partners Personnel Full time

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Partners Personnel. As a key member of our client's support team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Communication:...

  • Customer Service Representative

    1 month ago

    Bradenton, Florida, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our front-of-house team, you will be responsible for creating lasting impressions on our guests from the moment they enter our restaurant.Key Responsibilities:Guest Service: Greet guests warmly, offer...

  • Customer Service Representative

    5 days ago

    Bradenton, Florida, United States SUN COUNTRY CLEANERS INC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sun Country Cleaners Inc.Key ResponsibilitiesProvide exceptional customer service by welcoming customers and ensuring a positive experiencePaying attention to details while handling customer orders, including racking and...

  • Customer Service Representative

    4 weeks ago

    Bradenton, Florida, United States EOTM - Partners Professional Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at EOTM - Partners Professional. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and...

  • Customer Service Representative I

    1 day ago

    Bradenton, Florida, United States Manatee County Florida Full time

    Job Summary:The 3-1-1 Call Center is a single point of contact for all non-emergency services in Manatee County Florida. As a Customer Service Representative, you will be responsible for performing customer service duties, including responding to inquiries and resolving issues in a timely and professional manner.Key Responsibilities: Respond to customer...

  • Customer Service Representative

    3 weeks ago

    Bradenton, Florida, United States Darla Pettaway - State Farm Agent Full time

    Job OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Darla Pettaway - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.Respond to customer inquiries regarding insurance...

  • Customer Service Representative

    6 days ago

    Bradenton, Florida, United States Manatee County Florida Full time

    Work Location: Bradenton, FloridaJob Summary:The 3-1-1 Call Center provides citizens with a single point of contact for all non-emergency services. As a Customer Service Representative, you will be responsible for performing customer service duties, including responding to inquiries, resolving issues, and providing information to the public.Key...

  • Customer Service Representative

    4 days ago

    Bradenton, Florida, United States William Marston - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with William Marston - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to...

  • Customer Service Representative

    5 days ago

    Bradenton, Florida, United States Mr Appliance Full time

    About Mr. ApplianceWe are a leading international appliance repair franchise network with 150 locations across North America. Our team is dedicated to providing exceptional customer service and support to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our...

  • Customer Service Representative

    4 days ago

    Bradenton, Florida, United States Darla Pettaway - State Farm Agent Full time

    Job OpportunityAt Darla Pettaway - State Farm Agent, we're seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key Responsibilities:Establish and maintain strong customer...

  • Customer Service Representative

    2 days ago

    Bradenton, Florida, United States Public Storage Full time

    Job OverviewAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. This includes assessing their storage needs, making suggestions, and ensuring that their storage units are ready for rent.Key Responsibilities:Provide excellent customer service to clientsAssess customer...

  • Customer Service Representative

    4 days ago

    Bradenton, Florida, United States Public Storage Full time

    Job OverviewAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also be responsible for conducting daily storage unit inspections to...

  • Customer Service Representative

    2 weeks ago

    Bradenton, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:Provide exceptional customer service to our valued customers.Work in a fast-paced environment, taking orders and making pizzas to meet customer demands.Collaborate with our team to ensure...

  • Retail Customer Service Representative

    5 days ago

    Bradenton, Florida, United States Kangaroo Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Kangaroo Express. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesGreet...

  • Customer Service Representative

    4 weeks ago

    Bradenton, Florida, United States FLF Holdings LLC Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FLF Holdings LLC. As a key member of our community, you will be responsible for providing exceptional service to our residents and guests, ensuring a positive and welcoming experience for all.Key Responsibilities:Provide exceptional...