Loan Servicing Representative
18 hours ago
At First National Bank Alaska, we're seeking a highly skilled Loan Servicing Representative/Specialist to join our Loan Administration Unit. As a key member of our team, you'll play a critical role in providing exceptional customer service and support to internal and external customers.
Key Responsibilities:- Assist customers with escalated loan and/or escrow questions, prepare necessary correspondence, and perform loan and/or escrow account maintenance.
- Analyze and address loan and escrow servicing-related issues and customer complaints.
- Review, analyze, and reconcile various reports, identify errors, and resolve inconsistencies.
- Maintain, monitor, and reconcile bank-controlled accounts and remit funds accordingly.
- Stay up-to-date on pertinent regulations, guidelines, and bank policies, and may act in a lead capacity to direct workflow and assist with training.
To succeed in this role, you'll need:
- Three years of loan servicing, banking, or progressively responsible administrative experience, or an equivalent combination of education/training and experience.
- Excellent analytical and logistical thinking skills, with comfort working with financial figures and detailed documentation.
- Strong customer service skills, with excellent written and verbal communication skills.
- Ability to keyboard 45 wpm and operate a 10-key calculator, with experience in word processing and spreadsheet software.
As a Loan Servicing Representative/Specialist at First National Bank Alaska, you'll enjoy a competitive salary of $20-$22.25/hour, plus commensurate with job level and experience. You'll also have opportunities for professional growth and development in a dynamic and supportive work environment.
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Loan Administration Specialist
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timeLoan Servicing Representative/SpecialistEmbark on a professional journey with First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.We are looking for a dedicated individual to become a part of our Loan Servicing Loan Administration Unit.Loan Servicers play a crucial role...
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Loan Administration Specialist
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timeLoan Administration SpecialistEmbark on a professional journey with First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.Position OverviewWe are in search of a dedicated individual to become a part of our Loan Servicing Loan Administration Unit.Loan Servicing...
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Loan Administration Specialist
2 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timeLoan Administration SpecialistEmbark on a professional journey with First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.Position OverviewWe are in search of a dedicated individual to become a part of our Loan Servicing Loan Administration Unit.Loan Servicing Specialists...
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Central Loan Processing Supervisor
6 days ago
Anchorage, Alaska, United States First National Bank Alaska Full timeJob SummaryFirst National Bank Alaska is seeking a highly skilled and experienced Central Loan Processing Supervisor to join our team. As a key member of our loan processing team, you will be responsible for directing the activities of unit processing personnel, ensuring loan file compliance with bank policies and governing regulations, and providing...
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Central Loan Processing Supervisor
2 days ago
Anchorage, Alaska, United States First National Bank Alaska Full timeJob Title: Central Loan Processing SupervisorAt First National Bank Alaska, we are seeking a highly skilled Central Loan Processing Supervisor to join our team. As a key member of our banking operations team, you will be responsible for directing the activities of unit processing personnel, ensuring loan file compliance with bank policies and governing...
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Supervisor of Central Loan Operations
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timePosition Title: Central Loan Processing Supervisor - Consumer Loan DocumentationCompensation: $63,300/Annual + DOECompany Overview: Join First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.GENERAL PURPOSE SUMMARY The Central Loan Processing Supervisor oversees the...
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Manager of Loan Processing Unit
2 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timePosition Title: Central Loan Processing Supervisor - Consumer Loan DocumentationCompensation: $63,300/Annual + DOECompany Overview: Join First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.ROLE SUMMARY: The Central Loan Processing Supervisor oversees the activities of the...
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Customer Service Representative I
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timeCustomer Service Representative I Embark on a fulfilling career with First National Bank Alaska, recognized as a premier workplace in the region. Position Overview We are seeking a dedicated Customer Service Representative to deliver exceptional support to our valued customers. In this role, you will be responsible for providing information regarding account...
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Customer Service Representative I
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timePosition: Customer Service Representative IStart your professional journey with First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.Role OverviewWe are seeking a Customer Service Representative to deliver exceptional support to our valued customers. In this role, you will...
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Customer Service Representative I
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timeCustomer Service Representative I Embark on a fulfilling career with First National Bank Alaska, recognized as the *Best Place to Work in Alaska* for nine consecutive years by Alaska Business magazine readers.Position OverviewWe are seeking a Customer Service Representative to deliver exceptional support to our valued customers. In this role, you will be...
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Customer Service Representative I
3 weeks ago
Anchorage, Alaska, United States First National Bank Alaska Full timePosition: Customer Service Representative IStart your professional journey with First National Bank Alaska, a recognized leader in workplace excellence.Role OverviewWe are seeking a dedicated Customer Service Representative to deliver exceptional support to our valued customers. In this role, you will be responsible for providing information regarding...
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Customer Service Representative I
2 weeks ago
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Central Loan Processing Supervisor
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Central Loan Processor IV
3 hours ago
Anchorage, Alaska, United States First National Bank Alaska Full timeJob SummaryAs a Central Loan Processor IV at First National Bank Alaska, you will provide technical and administrative support to loan officers in a division or large branch. Your role will involve liaising with customers, processing, and closing complex commercial loans with limited supervision.Key ResponsibilitiesProvide exceptional customer service and...
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