Customer Service and Security Specialist

7 hours ago


Morristown, Tennessee, United States Burlington Stores Full time
About Us

Burlington Stores, Inc. is a dynamic retailer dedicated to providing an exceptional shopping experience for our customers.

We believe in creating a positive work environment that fosters growth, learning, and teamwork among our associates.

Job Description

We are seeking a talented Customer Service and Security Specialist to join our team in Morristown, NJ.

The ideal candidate will have a passion for delivering exceptional customer service, maintaining a secure shopping environment, and working collaboratively with store leadership to drive sales and promote a positive brand image.

Responsibilities
  • Demonstrate command presence at store entrances, exits, and high-risk areas;
  • Engage with customers and associates in a friendly and approachable manner;
  • Monitor the store environment, identifying potential security risks and reporting incidents to management;
  • Develop and implement strategies to reduce theft and shoplifting;
  • Collaborate with store leadership to achieve sales goals and promote a positive image of the company.
Requirements
  • Experience in customer service, hospitality, retail, AP/LP, or Operations;
  • Ability to stand and walk for extended periods of time and to visually monitor store environment;
  • Ability to maintain confidentiality and handle sensitive information;
  • Excellent communication and interpersonal skills;
  • Able to work a flexible schedule, including nights, weekends, and holidays as required.
Compensation and Benefits

$15.13 per hour;

Eligible for benefits package, including medical coverage and 401(k) plan, after one year of service;

Competitive wage, flexible hours, and associate discount.



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