Customer Experience Specialist

1 week ago


Morristown, Tennessee, United States Westin Governor Morristown Full time
Room Attendant Position at Westin Governor Morristown

This role is an excellent opportunity to join our hospitality team as a Room Attendant. As a valued member of our staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

About Us:

Westin Governor Morristown is a leading hotel management company with a commitment to excellence in service and amenities. Our properties are known for their exceptional standards of quality and attention to detail, making us a top choice among travelers.

Job Responsibilities:

  • Thoroughly clean and sanitize guest rooms on a regular schedule, adhering to strict Brand and CDC guidelines for cleanliness.
  • Remove all trash and dirty linen from public spaces, hallways, and rooms.
  • Maintain cleanliness and organization of hallways, public areas, and closets.
  • Restock cart with cleaning and sanitization supplies, including bleach, mops, wipes, and brooms.
  • Replenish chemical bottles as needed.
  • Evaluate overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

Requirements:

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Salary Estimate:

The estimated salary range for this position is $40,000-$55,000 per year, depending on location and experience.



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