Customer Experience Specialist
1 week ago
This role is an excellent opportunity to join our hospitality team as a Room Attendant. As a valued member of our staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.
About Us:
Westin Governor Morristown is a leading hotel management company with a commitment to excellence in service and amenities. Our properties are known for their exceptional standards of quality and attention to detail, making us a top choice among travelers.
Job Responsibilities:
- Thoroughly clean and sanitize guest rooms on a regular schedule, adhering to strict Brand and CDC guidelines for cleanliness.
- Remove all trash and dirty linen from public spaces, hallways, and rooms.
- Maintain cleanliness and organization of hallways, public areas, and closets.
- Restock cart with cleaning and sanitization supplies, including bleach, mops, wipes, and brooms.
- Replenish chemical bottles as needed.
- Evaluate overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Requirements:
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Salary Estimate:
The estimated salary range for this position is $40,000-$55,000 per year, depending on location and experience.
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