Program Manager Tech Labs

8 hours ago


Waltham, Massachusetts, United States Dynatrace Full time
Job Title: Program Manager Tech Labs

Join Dynatrace, a leader in unified observability and security, as a Program Manager Tech Labs. In this role, you will be responsible for managing end-to-end instructor-led live training learning solutions for Dynatrace Customer Enablement.

Key Responsibilities:
  • Manage the development and delivery of instructor-led training (ILT) and lab-based training solutions.
  • Align training programs with Dynatrace business priorities and learner-centric experiences.
  • Collaborate with subject matter experts, developers, instructional designers, and delivery teams to develop and deliver training solutions.
  • Establish governance and processes to interact with various development teams, operations teams, and SMEs.
  • Develop project plans to support learning needs and opportunities across the Platform.
Requirements:
  • 5+ years of experience in technical product or program management.
  • 3+ years of experience in leading the creation of education assets in the IT software industry.
  • 3+ years of experience using Dynatrace, and/or other observability and security platforms.
  • Bachelor's degree or greater in a related field of computer science, business, or programmatic.
Preferred Qualifications:
  • Demonstrated project management skills and leadership skills.
  • Demonstrated evaluation strategy deliverables and go-to-market around product launch.
  • Strong leadership skills.
  • Demonstrated planning, analysis, and creative problem-solving skills as a leader responsible for delivering customer-centric solutions.
What We Offer:
  • Competitive compensation package.
  • Company-sponsored premium benefits.
  • Medical, dental, vacation/holidays, company matching 401(k) Plan, etc.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.



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