Blended Contact Center Representative

2 weeks ago


Wichita, Kansas, United States MCI Careers Full time
Job Title: Blended Contact Center Agent

We are seeking a highly motivated and customer-focused Blended Contact Center Agent to join our team. As a Blended Contact Center Agent, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and meeting sales targets.

Key Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide solutions to customer inquiries and resolve issues in a timely and efficient manner
  • Meet or exceed sales targets and contribute to the growth of the business
  • Work collaboratively with the team to achieve sales and customer service goals
  • Participate in ongoing training and development to improve skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic knowledge of Microsoft Office Suite
  • Ability to type 20+ words per minute
Preferred Qualifications:
  • One year of experience in customer service or sales
  • State or Federal work experience
What We Offer:
  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training and development program
  • Collaborative and dynamic work environment

MCI is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Blended Contact Center AgentWe are seeking a highly motivated and customer-focused Blended Contact Center Agent to join our team. As a Blended Contact Center Agent, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and meeting sales targets.Key Responsibilities:Handle inbound and...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Blended Call Center RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? We are seeking a Blended Call Center Representative to join our team!Job Summary:The Blended Call Center Representative will be responsible for...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Wichita Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Wichita, KS. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States ValorVIP Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States Wichita Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Specialist to join our team at Wichita Federal Credit Union. As a key member of our contact center team, you will be responsible for providing exceptional service to our members by answering their calls, resolving their issues, and identifying opportunities to enhance their...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:MCI Careers is seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:MCI Careers is seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. You will work in a fast-paced...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Entry-Level Contact Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. This is...


  • Wichita, Kansas, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesGreet and Assist MembersProvide a warm and welcoming...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Contact Center Representatives. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Contact Center Representatives. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer issues in a timely and...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Wichita, KS. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Contact Center Representative IIJob Summary:MCI Careers is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a Contact Center Representative II, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Contact Center Representative IJob Summary:We are seeking highly motivated and customer-focused individuals to join our team as Contact Center Representatives. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats. You...


  • Wichita, Kansas, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesGreet and Assist MembersProvide a warm and welcoming...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers through inbound and outbound calls, emails,...


  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - KS/LA Sutherland Group.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Inbound Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will be responsible for handling inbound calls, providing exceptional customer service, and resolving customer issues in a timely and professional manner.Key...