Contact Center Representative

1 month ago


Wichita, Kansas, United States ValorVIP Full time
Job Title: Entry-Level Contact Center Agent

Job Summary:

We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed performance metrics and productivity standards
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and proficiency in Microsoft Office
  • Ability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Flexible scheduling and work-life balance
  • Fun and dynamic work environment

How to Apply:

Apply online or in-person at our contact center location. We look forward to hearing from you



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