Bank Deposit Support Professional

3 weeks ago


Raleigh, North Carolina, United States Dogwood State Bank Full time
About Us

At Dogwood State Bank, we pride ourselves on being an employer of choice, with a passion for delivering exceptional financial services to our customers and communities. We are seeking a highly skilled Deposit Operations Support Specialist to join our team.

Job Description

This role will be responsible for performing a variety of duties related to deposit operations, including reviewing, processing, and updating daily work. The ideal candidate will provide guidance to branches and internal departments with routine to moderately complex inquiries.

Responsibilities:
  • Process daily overdraft and exceptions items.
  • Process chargeback transactions.
  • Place cash orders with the Federal Reserve.
  • Process ACH files and ACH disputes.
Requirements:
  • A high school diploma or equivalent is required.
  • 1-5 years' experience in a financial institution, preferably in a problem-solving, customer service-based role or operational services area.
  • An estimated salary for this position is $50,000 - $65,000 per year, depending on qualifications and experience.


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