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Fitness Operations Manager
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Fitness Operations Manager
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Fitness Operations Manager
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Fitness Club Representative
1 month ago
San Antonio, Texas, United States Crunch Fitness Full timeMember Services RepresentativeCrunch Fitness is seeking a highly motivated and customer-focused Member Services Representative to join our team at our Undefeated Tribe location in San Antonio, TX.Job SummaryThe Member Services Representative is responsible for providing exceptional customer service to our club members and staff, ensuring a warm and welcoming...
Fitness Operations Manager
2 months ago
The Member Services Supervisor is responsible for delivering an exceptional member experience through the successful operation of the front desk and related departments. This includes hiring, training, and managing front desk staff to ensure that all members receive the highest level of customer service possible.
Leadership and ManagementThe Member Services Supervisor will demonstrate strong leadership skills, providing an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality working environment. They will promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members.
Operations and AdministrationThe Member Services Supervisor will oversee the day-to-day operations of the front desk, ensuring that all standard operating procedures and policies are followed. They will communicate and implement club policies and procedures to employees, and recruit and hire the highest possible caliber of staff.
Sales and Revenue ManagementThe Member Services Supervisor will support company programs and promotions to help generate new sales leads for optimum new membership growth. They will lead and train staff on all club-level sales activities, including telephone inquiries, guest registrations, and membership enrollments.
AccountabilitiesThe Member Services Supervisor will be accountable for implementing and supporting company programs and promotions to help generate new sales leads for optimum new membership growth. They will oversee expense goals by managing payroll and general and administrative expenses, and ensure that the club meets Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations.
RequirementsThe Member Services Supervisor will require a strong understanding of fitness management principles and practices, as well as excellent written and verbal communication skills. They will also require strong leadership and administrative skills, as well as the ability to work in a fast-paced environment.
CompensationThe Member Services Supervisor will be compensated at a rate of $14.00 per hour.
", "requirements": ["Fitness management experience preferred", "Current Cardiopulmonary Resuscitation (CPR) required"], "special_skills": ["Excellent written and verbal communication", "Strong leadership skills", "Strong administrative skills", "Strong customer service skills"]}