Certified Nursing Assistant

4 days ago

St Petersburg, Florida, United States Suncoast Center, Inc. Full time
Job Summary

Suncoast Center, Inc. is seeking a highly skilled and compassionate Certified Nursing Assistant (CNA) to join our team in an outpatient setting. As a CNA, you will play a vital role in providing exceptional patient care and support to our clients.

Key Responsibilities
  • Assist in Patient Care: Assist in the treatment of patients dealing with mental illness, measuring vital signs (e.g., pulse rate, temperature, blood pressure, weight, and height) and recording information directly into the Electronic Health Record (EHR).
  • Coordinate Appointments: Assist in the steady flow of appointments between clients and providers, ensuring up-to-date treatment plans are routed to the appropriate staff.
  • Maintain Productivity: Maintain productivity requirements equally with other CNA co-workers.
  • Update Medical Records: Update Releases of Information to Primary Care Physicians in the EHR for all applicable clients.
  • Monitor Medication Line: Daily monitor, respond, direct, and document medication line calls utilizing Microsoft Outlook and the EHR.
  • Document Client Interactions: Document all client interactions relating to the medication line in the client record.
  • Follow Up on Issues: Daily follow up on pending unresolved medication line issues.
  • Respond to Refill Requests: Daily respond to assigned pharmacy refill request faxes, and only forward unworkable requests to LPNs or medical staff.
  • Correspond with Medical Staff: Correspond via phone and email frequently with medical staff, LPNs, clients, and pharmacies regarding prescription concerns and agency policies.
  • Research Medication Concerns: Must be able to research client medication concerns adeptly in the EHR.
  • Critical Thinking: Must be able to think critically.
  • Complete Incident Reports: Must be able to complete agency incident reports when applicable.
  • Deaf and Hard of Hearing Assessments: Must be able to complete deaf and hard of hearing assessments on applicable clients.
  • Update Diagnosis Codes: Update diagnosis codes in EHR based on medical provider feedback.
Requirements
  • Education: High School diploma or GED certificate.
  • Licensure: Certified as a nursing assistant.
  • Experience: Some experience working in a psychiatric setting preferred.
  • Additional Requirements: Must be 21 years of age, pass a negative drug screening, and have a clear criminal background check.
Working Conditions

This is a high-paced environment in a community mental health outpatient facility serving both children and adults. The candidate will serve as a liaison between medical providers, clients, and other agency staff. The candidate must have the ability to handle pressure and appropriately prioritize tasks. Speed and accuracy are a must, along with organizational skills. This position is expected to be able to deal with the public, medical staff, and other agency staff in a professional, knowledgeable, and courteous manner. Excellent phone and written communication skills are required. The candidate must comprehend and have knowledge of HIPAA privacy guidelines concerning confidentiality.

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