Customer Service Representative

4 weeks ago


Wilsonville, Oregon, United States Wolfers Home Services Full time
Transform Your Career with Wolfer's Home Services

At Wolfer's Home Services, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service.

Key Responsibilities:

  • Answer incoming calls with urgency and professionalism
  • Process appointments for our technicians using scripts and internal sources
  • Meet call center goals for opportunity expectations
  • Utilize existing tools and systems to book appointments
  • Follow department procedures to ensure high sales
  • Log into systems in a timely manner
  • Make follow-up calls to customers for satisfaction of service
  • Verify invoices for accuracy

What We Offer:

  • A competitive hourly rate of $20-$24
  • A schedule that works for you: Tuesday - Saturday, 9:00a-5:30p
  • Biweekly paychecks
  • 75% paid medical premiums, including dental and vision
  • 50% paid medical premiums for your family
  • A company-matched 401K plan
  • Paid Time Off
  • A supportive community that values teamwork and camaraderie

Requirements:

  • Availability to work the specified schedule
  • High school diploma or equivalent GED
  • 1 year of experience in a call center or customer service environment
  • Ability to pass a background check and drug screen


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