Service Coordinator
1 month ago
At Wolfer's Home Services, we're committed to providing exceptional service to our customers and creating a supportive work environment for our employees. As a Dispatcher, you'll play a vital role in ensuring the smooth operation of our team.
Key Responsibilities:
- Coordinate multiple technicians and projects to ensure timely completion
- Communicate effectively with customers and technicians to resolve issues
- Assist in scheduling and calendar management to optimize team productivity
- Help facilitate process changes and implement new procedures
- Lead, mentor, and train team members to ensure seamless workflow
Requirements:
- Availability to work Monday-Friday, 10:30am-7:00pm
- Experience in Dispatch, Scheduling, Customer Service, or related fields
- Strong attention to detail, organizational skills, and ability to multitask
- Proficiency in software programs such as Excel, Word, and Outlook
- Excellent written and oral communication skills
- Ability to work under pressure and meet deadlines
What We Offer:
- Competitive wage and bi-weekly pay
- Full-time position with opportunities for growth and development
- Generous benefits package, including medical, dental, vision, and life insurance
- 401K plan with 4% company match
- 6 paid holidays and on-going development trainings
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