Customer Service Ambassador
3 weeks ago
Welcome to Natalies, where we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.
Key Responsibilities- Process customer orders with accuracy and efficiency, utilizing our ERP/NetSuite system.
- Provide timely and informative responses to customer inquiries, addressing concerns and resolving issues promptly.
- Communicate effectively with internal teams to ensure seamless order fulfillment and resolution of customer concerns.
- Execute daily audits to verify customer POs match the keyed orders, ensuring accuracy and attention to detail.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- 3+ years of experience in customer service and data entry, with a strong understanding of Microsoft Suite.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Excellent computer skills and attention to detail, with a focus on accuracy and quality.
We're a dynamic and colorful team that values:
- Excellent customer service: We strive to provide prompt and informative responses to customer inquiries, exceeding their expectations.
- Extreme Ownership: We take ownership of our responsibilities, managing our roles and projects effectively, and seeking areas for improvement.
- Exceeding Expectations: We aim to provide a world-class experience, responding promptly and accurately to customer needs.
- Mindful and Thorough Communication: We communicate clearly and transparently, both internally and externally, to ensure a positive and productive work environment.
- Honor Your Word: We commit to our plans and processes, meeting deadlines and communicating changes in advance.
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Customer Service Ambassador
2 months ago
Ft. Pierce, Florida, United States Natalie's Orchid Island Juice Company Full timeAbout the RoleNatalie's Orchid Island Juice Company is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key...
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Customer Service Ambassador
1 month ago
Ft. Pierce, Florida, United States Natalie's Orchid Island Juice Company Full timeCustomer Service RepresentativeWelcome to Natalie's Orchid Island Juice Company, where we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Enter customer orders into our ERP/NetSuite...
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Customer Service Ambassador
1 month ago
Ft. Pierce, Florida, United States Natalie's Orchid Island Juice Company Full timeCustomer Service RepresentativeWelcome to Natalie's Orchid Island Juice Company, where we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Enter customer orders into our ERP/NetSuite...
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Customer Service Ambassador
2 weeks ago
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Customer Service Ambassador
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Customer Service Representative
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Customer Experience Ambassador
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Customer Service Manager
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