Customer Service Representative

3 weeks ago


Ft Pierce, Florida, United States Town Star Full time
Customer Service Representative

At Town Star, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Upsell and suggest products to customers, promoting our brand and increasing sales.
  • Participate in visual merchandising, including setting up displays and maintaining store appearance.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 50 pounds and stand for long periods.


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