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Patient Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Radiology Imaging Associates. As a Patient Service Representative, you will play a critical role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate records.
Key Responsibilities- Registration and Verification: Obtain and verify patient demographic and insurance information, ensuring accuracy and completeness.
- Communication and Customer Service: Provide clear and concise information to patients, addressing their questions and concerns in a professional and courteous manner.
- Financial Management: Collect payments and process financial transactions, ensuring timely and accurate processing.
- Documentation and Record-Keeping: Maintain accurate and up-to-date records, adhering to confidentiality and security protocols.
- Collaboration and Teamwork: Work collaboratively with multidisciplinary teams to ensure seamless patient care and efficient operations.
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a healthcare setting, preferably in registration or medical records, is preferred.
- Skills: Strong communication and interpersonal skills, ability to multitask, and proficiency in Microsoft Office applications.
Radiology Imaging Associates offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as opportunities for professional growth and development.