Patient Service Representative

3 weeks ago


Parker, Colorado, United States Health Images Full time
Job Title: Patient Service Representative

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Health Images. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:
  • Provide exceptional patient care and support to patients and their families
  • Facilitate the needs of physicians and other healthcare professionals
  • Perform administrative tasks such as answering phones, data entry, patient check-in/out, and scheduling appointments
  • Collect co-pays, co-insurance, and deductible payments from patients
  • Resolve patient, provider, and customer complaints in a timely and professional manner
  • Ensure accurate data entry for patient registration and maintain confidentiality of patient information
  • Assist with medical records and other administrative tasks as needed
Requirements:
  • One plus year of experience providing exceptional customer service in a healthcare environment
  • Detail-oriented, self-motivated, and a problem solver with excellent communication skills
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Ability to excel in a fast-paced team environment and continuously exceed company and customer expectations
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Health Images is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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