Patient Service Representative
3 weeks ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Health Images. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities:- Provide exceptional patient care and support to patients and their families
- Facilitate the needs of physicians and other healthcare professionals
- Perform administrative tasks such as answering phones, data entry, patient check-in/out, and scheduling appointments
- Collect co-pays, co-insurance, and deductible payments from patients
- Resolve patient, provider, and customer complaints in a timely and professional manner
- Ensure accurate data entry for patient registration and maintain confidentiality of patient information
- Assist with medical records and other administrative tasks as needed
- One plus year of experience providing exceptional customer service in a healthcare environment
- Detail-oriented, self-motivated, and a problem solver with excellent communication skills
- Ability to navigate multiple computer screens and browsers quickly and accurately
- Ability to excel in a fast-paced team environment and continuously exceed company and customer expectations
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
Health Images is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
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Patient Service Representative
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Patient Service Representative
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