Patient Service Representative

4 weeks ago


Parker, Colorado, United States Radiology Imaging Associates Full time
Job Summary

The Patient Service Representative is responsible for registering patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This role collaborates with multidisciplinary team members to provide the best care for our patients.

Key Responsibilities
  • Registration and Verification: Performs full registration and ensures that insurance is verified, and all patient information is correct.
  • Paperwork and Signatures: Obtains signatures from patients/guarantors for release of information, general consent to treat, statement of financial responsibility, Medicare, and other insurance forms.
  • Communication and Customer Service: Answers telephone calls, responds to questions and inquiries, and transfers when appropriate. Provides clear and concise information to patients and their families.
  • Documentation and Accuracy: Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
  • Collaboration and Teamwork: Communicates clearly and openly with team members to ensure seamless patient care.
Requirements
  • Education: High School Diploma or GED required.
  • Experience: Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred.
  • Skills: Strong written and verbal communication skills, knowledge of medical terminology, and CPT, ICD-10 coding. Ability to multitask in a high-volume environment and maintain positive customer service.
Benefits

Radiology Imaging Associates offers a comprehensive benefits package, including medical, dental, vision, term life insurance, AD&D, EAP, Short Term Disability, Long Term Disability, PTO, and holiday pay for eligible employees.



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