Unified Communications Specialist

7 days ago

Annapolis, Maryland, United States Orion Consortium Full time
Job Title: System Engineer 3

Orion Consortium is seeking a highly skilled System Engineer 3 to lead the migration and adoption of Microsoft Teams as our primary unified communications platform.

Key Responsibilities:
  • Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
  • Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
  • Ensure seamless intercommunication between various communication platforms and services.
  • Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
  • Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
  • Develop and maintain documentation, including system configurations, processes, and procedures.
  • Train end-users on the effective use of unified communications tools and platforms.
  • Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
  • Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.
Mandatory Skills:
  • Ability to manage complex projects and work effectively in a cross-functional team environment.
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
  • Excellent problem-solving skills and a proactive approach to addressing issues.
  • Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies.
  • Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration.
  • Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools.
Desired Skills:
  • Ability to collaborate effectively with cross-functional teams.
Certification Required:
  • IAT Level II certification required.
  • CompTIA Security+ CE certification.
Experience:
  • HS or GED - 20 years.
  • Bachelor's degree - 25 years.
Clearance Required:
  • TS/SCI FS poly clearance required.

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