Front Desk Coordinator

1 week ago


Syracuse, New York, United States COLON RECTAL ASSOCIATES OF CEN Full time

We are seeking a friendly and service-oriented professional to join the team at COLON RECTAL ASSOCIATES OF CEN as a Front Desk Representative. As a key member of our front office team, you will be the first point of contact for our patients, providing an exceptional customer experience from the moment they arrive.

The ideal candidate will have a cheerful disposition, excellent communication and computer skills, and be capable of multitasking. Key responsibilities will include:

  • Greeting patients and providing a warm welcome
  • Answering phone calls and scheduling appointments in a timely and efficient manner
  • Assisting patients with paperwork, including consent forms and other administrative tasks
  • Maintaining a clean and inviting environment that reflects the high standards of our clinic
  • Providing general customer service and attending to the needs of patients throughout their services
  • Collecting patient responsibility at time of appointment

Qualifications for this role include:

  • Two or more years of experience in a reception or similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiarity with computers and scheduling software
  • Excellent multi-tasking skills


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