Technical Field Service Representative

4 days ago


Union Valley, Texas, United States HeartCentrix Full time
Job Overview:
We are seeking an experienced System Maintenance Engineer to join our team at HeartCentrix. As a key member of our IT staff, you will provide critical support to our customers, ensuring the smooth operation of their systems and equipment. This is an exciting opportunity for a motivated professional to take on new challenges and grow their career.

Responsibilities:
  • Perform system installations, repairs, and upgrades
  • Verify system equipment operational quality
  • Resolve customer issues related to system and equipment maintenance
  • Instruct customers on system/equipment operation and maintenance
  • Collaborate with internal teams to resolve complex issues

Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 3 years of experience in IT support and maintenance
  • Strong understanding of SCCM, VPN, Azure, O365, Windows 10 & 11
  • Excellent communication and problem-solving skills

Benefits:
We offer a competitive salary range of $80,000 - $105,000 per year, plus benefits including health insurance, retirement plan, and paid time off.

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