Title Service Representative
1 day ago
**Job Summary:**
PDP Group is looking for a skilled Vehicle Title Support Expert to handle complex account issues, process requests, and provide exceptional customer service to clients and customers. This role requires strong analytical and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
**Estimated Salary:** $50,000 - $75,000 per year.
**Key Responsibilities:
- Processing requests received through the client portal and email, as well as handling incoming calls from customers, DMV's, or agents of the client.
- Handling complex and escalated account issues, resolving them efficiently and professionally.
- Providing exceptional customer service to clients and customers, responding to their inquiries and resolving their concerns promptly.
**Requirements:
- A high school diploma or equivalent.
- 2-5 years of experience in a related field, such as customer service or office administration.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel and Word.
**Company Description:** PDP Group is a leader in the title service industry, committed to delivering exceptional results to our clients and customers. Our dynamic team offers a supportive and collaborative work environment with opportunities for growth and professional development.
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