Technical Support Specialist

4 days ago


Union Valley, Texas, United States HeartCentrix Full time

Job Title: Technical Support Specialist

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About Us:

At HeartCentrix, we take a heart-centered approach to IT staffing. We're passionate about delivering exceptional service to our customers.

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Job Description:

We're seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you'll provide on-site support to customers, including installation, servicing, and repairing systems and equipment. You'll also resolve customer issues in hardware installation, repair, upgrade, and maintenance, as well as instruct customers in the operation and maintenance of systems/equipment.

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Required Skills and Qualifications:

To be successful in this role, you should have a strong understanding of SCCM, VPN, Azure, O365, Windows 10 & 11. You should also be able to troubleshoot user accounts and analyze system problem trends and issues.

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Salary and Benefits:

The estimated salary for this position is $80,000 - $100,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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