Veterinary Clinic Receptionist

4 weeks ago


Scottsdale, Arizona, United States Southwest Veterinary Surgical Full time
Job Title: Veterinary Receptionist

We are seeking a highly organized and proficient Veterinary Receptionist to join our growing team at Southwest Veterinary Surgical Service.

About the Role:

  • Provide exceptional customer service and ensure clients are politely greeted when entering and well satisfied before exiting the hospital.
  • Be comfortable in the presence of animals, particularly in sensitive situations, as SVSS is a hospital clinic environment.
  • Maintain a positive and professional relationship with clients and our referring community.
  • Assist clients in completing patient forms, check-in/out clients for appointments and discharges, and ensure all records are up to date in the computer.
  • Prepare next day records, balance the drawer, and ensure staff accurately completes paperwork before patients are discharged from the hospital.

Requirements:

  • 2+ years' experience in a veterinary, medical, dental, or hospitality setting preferred.
  • Demonstrated knowledge of and skill in adaptability, change management, decision making, customer service, interpersonal relations, oral communication, problem solving, systems thinking, teamwork, initiative, and detail-orientation.
  • Ability to read, write and speak the English language fluently.
  • Must be able to work well with team members and have a good temperament to withstand bad behavior from some animals.

Working Conditions:

  • Exposure to barking dogs and cleaning chemicals.
  • This is an emotional environment due to death or illness of pets.
  • Position requires flexibility to work from 5:30am - 6pm Monday through Saturday.

Salary: $21.00- $23.00



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