Veterinary Clinic Receptionist
4 weeks ago
We are seeking a highly organized and proficient Veterinary Receptionist to join our growing team at Southwest Veterinary Surgical Service.
About the Role:
- Provide exceptional customer service and ensure clients are politely greeted when entering and well satisfied before exiting the hospital.
- Be comfortable in the presence of animals, particularly in sensitive situations, as SVSS is a hospital clinic environment.
- Maintain a positive and professional relationship with clients and our referring community.
- Assist clients in completing patient forms, check-in/out clients for appointments and discharges, and ensure all records are up to date in the computer.
- Prepare next day records, balance the drawer, and ensure staff accurately completes paperwork before patients are discharged from the hospital.
Requirements:
- 2+ years' experience in a veterinary, medical, dental, or hospitality setting preferred.
- Demonstrated knowledge of and skill in adaptability, change management, decision making, customer service, interpersonal relations, oral communication, problem solving, systems thinking, teamwork, initiative, and detail-orientation.
- Ability to read, write and speak the English language fluently.
- Must be able to work well with team members and have a good temperament to withstand bad behavior from some animals.
Working Conditions:
- Exposure to barking dogs and cleaning chemicals.
- This is an emotional environment due to death or illness of pets.
- Position requires flexibility to work from 5:30am - 6pm Monday through Saturday.
Salary: $21.00- $23.00
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