Customer Service Specialist
2 weeks ago
- 401(k) matching
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
Benefits/Perks
- Flexible Schedule
- Positive Work Environment
- Competitive Compensation
- Career Advancement Opportunities
We are in search of a Front Desk Coordinator to enhance our operations. This position involves performing a variety of administrative and customer service tasks under the guidance of management. We seek an individual who is personable and has a keen interest in sales, upselling, and providing excellent customer service.
Responsibilities
- Responding to phone inquiries, identifying customer needs, and facilitating sales/scheduling.
- Assisting walk-in customers with their requests.
- Providing hands-on support with light detailing and car wash operations as necessary.
- Establishing service standards and leading by example to deliver outstanding customer service to all clients.
- Contributing to marketing efforts, including email campaigns and business outreach.
- Collaborating closely with the team to ensure the highest level of customer satisfaction.
- Working with staff and the community to foster partnerships and organize events.
- Prior experience in a similar role is preferred.
- Background in customer service is essential.
- Strong communication and interpersonal abilities.
- Exceptional customer service skills.
- Meticulous attention to detail.
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