Current jobs related to Technical Support Specialist - New York, New York - ClifyX

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States 2Bros Services Full time

    We are seeking a skilled Technical Support Specialist to provide fast and effective support to our clients. As a Technical Support Specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic...

  • Technical Support Specialist

    4 weeks ago

    New York, New York, United States HCL Technologies Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at HCL Technologies. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting and resolving technical issues related to hardware, software, and network...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Cirrus Group Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Cirrus Group Consulting. As a Technical Support Specialist, you will play a critical role in providing technical support and assistance to our clients, ensuring the smooth operation of their hosting environments.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    New York, New York, United States Manhattan Prep Full time

    Job Title: Technical Support SpecialistManhattan Prep is a leading test preparation company seeking a skilled Technical Support Specialist to join our team.We are a fast-paced, entrepreneurial organization that values innovation and excellence. Our team members are passionate about delivering high-quality services to our clients, and we are looking for...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Paramount Full time

    Job Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Tech Tammina Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Tammina. As a key member of our operational support team, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide onsite technology support and ensure sites are online and operationalDeploy and configure...

  • Technical Support Specialist

    2 months ago

    New York, New York, United States Insight Global Full time

    {"h1": "Technical Support Specialist", "p": "At Insight Global, we are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our Senior Executives. As a key member of our team, you will be responsible for resolving technical issues and challenges quickly and effectively, with minimal disruption to the Executive.Key...

  • Technical Support Specialist

    3 weeks ago

    New York, New York, United States The New School Full time

    Technical Support SpecialistThe New School is seeking a highly skilled Technical Support Specialist to join our IT team. As a key member of our support team, you will provide exceptional technical support to students, faculty, and staff, ensuring a seamless and efficient experience.Responsibilities:Provide first-level technical support via phone, email, and...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Trigyn Technologies Inc Full time

    Trigyn Technologies Inc is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing ICT End-user HW/SW Support to our clients in New York City.The Technical Support Specialist will be responsible for the following duties:Providing Help Desk support under the guidance of the project...

  • Technical Support Specialist

    3 weeks ago

    New York, New York, United States LucidCorps Full time

    Technical Support Specialist OpportunityA Fortune 500 employer is seeking a highly motivated Technical Support Specialist to join their team and contribute to major initiatives and projects. This role offers an excellent opportunity for someone looking to expand their technical support skills in an enterprise-level environment.The ideal candidate will be...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States QT Communications & Technology Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States United Software Group, Inc. Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at United Software Group, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities: Provide technical support to...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Tech Tammina Full time

    Operational Support SpecialistAt Tech Tammina, we are seeking a highly skilled Operational Support Specialist to join our team. This role is responsible for providing technical support and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide day-to-day technical support to ensure seamless operation of our systemsDeploy and...

  • Technical Support Specialist

    3 weeks ago

    New York, New York, United States Vibrant Emotional Health Full time

    Job Title: Technical Support SpecialistVibrant Emotional Health is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide client hardware and software support and technical issue resolution for Vibrant sites throughout NYC.Key Responsibilities:Troubleshoot client-based hardware and software...

  • Technical Support Specialist

    4 weeks ago

    New York, New York, United States Atrium Staffing Full time

    Job Title: Technical Call Center SpecialistJob Summary: Atrium Staffing is seeking a highly skilled Technical Call Center Specialist to join our team. As a Technical Call Center Specialist, you will be responsible for providing timely and efficient resolution of customer issues via phone and email support. You will handle support requests and manage parts...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States Lincoln IT Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Lincoln IT. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly.ResponsibilitiesProvide technical support and troubleshooting for computer...

  • Technical Support Specialist

    1 week ago

    New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Job DescriptionThe Technical Support Specialist role involves delivering high-quality technical support through various communication channels. This position requires a blend of technical expertise and customer service-oriented tasks. Candidates should possess experience in troubleshooting, replicating, and resolving technology issues.Key...

  • Technical Support Specialist

    1 week ago

    New York, New York, United States Thermo Fisher Scientific Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Thermo Fisher Scientific. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our regional service teams, ensuring seamless support for our products.Key Responsibilities:Provide technical assistance to regional...

  • Technical Support Specialist

    2 weeks ago

    New York, New York, United States CallTower, Inc. Full time

    Job Overview:The Technical Support Specialist will be a key member of CallTower's Technical Support Team, responsible for managing and supporting escalated support cases related to CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms. The ideal candidate will have a strong technical background and excellent problem-solving skills to...

  • Technical Support Specialist

    1 week ago

    New York, New York, United States ClifyX Full time

    Job Title: Technical Support SpecialistLocation:Job Type:Job Description:As a Technical Support Specialist at ClifyX, you will be responsible for providing hands-on technical support for our clients. Your primary focus will be on Windows OS imaging, installation, and configuration. You will also be responsible for handling Exchange Online, Office 365...

Technical Support Specialist

2 months ago

New York, New York, United States ClifyX Full time

Position: Incident Technician

Company: ClifyX

Job Type: Contract

Job Overview:

The Incident Technician will be responsible for diagnosing, repairing, and maintaining software applications and infrastructure. This role involves:

  • Troubleshooting: Identifying and resolving issues related to software applications and infrastructure.
  • Application Support: Providing escalation support from Helpdesk for both in-house and third-party applications, including market data applications.
  • Operating System Support: Assisting with drivers, software, and firmware for operating systems.
  • User Support: Offering assistance to users for home connectivity and remote work setups, whether using firm-issued or personal laptops with virtual machines.
  • Policy Compliance: Ensuring adherence to company policies and procedures, and effectively communicating these to users.
  • Documentation: Creating and maintaining comprehensive support documentation.
  • Collaboration: Interacting with various support teams, both local and global, across multiple platforms.
  • Incident Management: Recording and managing all incidents and requests within the ticket-tracking system.
  • Trend Reporting: Proactively informing management about trends, significant issues, and anticipated delays.
  • On-call Responsibilities: Participating in a rotating schedule to provide after-hours and weekend support.
  • Continuous Learning: Taking initiative to stay updated on technology and engaging in training programs.
  • Communication: Being responsive across various communication platforms such as email, Microsoft Teams, Skype, Symphony, and Jive.

Thank you for considering this opportunity.