Technical Support Supervisor

2 weeks ago


Atlanta, Georgia, United States TriPax Resources Full time
Join Our Team as an After Sales and Service Supervisor

We are seeking a highly skilled and experienced After Sales and Service Supervisor to join our team at TriPax Resources. As a key member of our team, you will be responsible for providing exceptional customer service, repair efficiency, and parts inventory management for our client in the Outdoor Power Equipment industry.

Key Responsibilities:

  • Troubleshoot and repair Outdoor Power Equipment, including gas and battery-powered equipment, over the phone and in-person.
  • Optimize processes and work with the Customer Service Team to troubleshoot equipment as accelerated support.
  • Manage inventory of repair parts and accessories, including ordering and fulfillment.
  • Communicate with manufacturing to address product issues and defects.

Requirements:

  • Bachelor's degree preferred, but qualifying experience accepted as well.
  • 3+ years of experience in After Sales Support or Technical Sales in OPE.
  • Ability to attend trade shows and other business functions as required.

What We Offer:

  • A competitive bonus opportunity.
  • A comprehensive benefits package.
  • A generous vacation package.
  • A 401K package.

We are looking for a motivated and experienced professional to join our team. If you have a passion for After Sales and Service, and a strong background in the Outdoor Power Equipment industry, we encourage you to apply for this exciting opportunity.



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