Technical Support Supervisor
4 hours ago
Are you a technical expert with a passion for delivering exceptional customer service? Do you have a knack for troubleshooting and repairing complex equipment? We're seeking a skilled After Sales and Service Supervisor to join our team at TriPax Resources.
**Job Summary:**
As an After Sales and Service Supervisor, you will be responsible for providing top-notch support to our customers, ensuring their Outdoor Power Equipment is running smoothly and efficiently. You will work closely with our customer service team to troubleshoot and repair equipment, optimize processes, and manage inventory of repair parts and accessories.
**Key Responsibilities:**
* Troubleshoot and repair Outdoor Power Equipment, including gas and battery-powered equipment
* Collaborate with the customer service team to resolve customer issues and improve support processes
* Manage inventory of repair parts and accessories, including ordering and fulfillment
* Communicate with manufacturing to address product issues and defects
**Requirements:**
* Bachelor's degree preferred, or qualifying experience accepted
* 3+ years of experience in After Sales Support or Technical Sales in Outdoor Power Equipment
* Ability to attend trade shows and other business functions as required
**What We Offer:**
* Competitive bonus opportunity
* Comprehensive benefits package
* Generous vacation and 401K package
**Join our team at TriPax Resources and take your career to the next level**
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