Senior Software Implementation Consultant
1 week ago
We are seeking a highly skilled Senior Implementation Consultant to join our growing technology team at CipherStaff. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
About the Role- Configure and test software applications to meet customer requirements
- Organize and track work using project management software
- Communicate with customers, resolve escalated issues, and coordinate with technical support
- Document customer requirements using user stories, workflow diagrams, and meeting minutes
- Contribute to a collaborative work environment and help improve our software product
- Suggest and document new product features
- Create and contribute to customer training content
- Test new features and provide feedback
- Competitive salary range: $115,000 - $135,000
- Full benefits package, including 3 weeks PTO, health insurance, FSA, 401k matching, and bonus
- Opportunity to work with a talented team and contribute to a growing technology company
- Flexible work environment
- Experience in software implementation and configuration
- Strong project management and business analysis skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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