Senior Software Implementation Consultant

1 week ago


Arlington, Virginia, United States CipherStaff Full time
Senior Implementation Consultant

We are seeking a highly skilled Senior Implementation Consultant to join our growing technology team at CipherStaff. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

About the Role
  • Configure and test software applications to meet customer requirements
  • Organize and track work using project management software
  • Communicate with customers, resolve escalated issues, and coordinate with technical support
  • Document customer requirements using user stories, workflow diagrams, and meeting minutes
  • Contribute to a collaborative work environment and help improve our software product
Key Responsibilities
  • Suggest and document new product features
  • Create and contribute to customer training content
  • Test new features and provide feedback
What We Offer
  • Competitive salary range: $115,000 - $135,000
  • Full benefits package, including 3 weeks PTO, health insurance, FSA, 401k matching, and bonus
  • Opportunity to work with a talented team and contribute to a growing technology company
  • Flexible work environment
Requirements
  • Experience in software implementation and configuration
  • Strong project management and business analysis skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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