Patient Access Representative
4 weeks ago
This role performs a variety of services related to Call Center administration in a family planning, sexual and reproductive health healthcare environment with a focus on patient care. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.
Responsibilities- Answer high volume of calls and schedule appointments in appointment database system.
- Process on-line appointment requests and schedule appointments in database system.
- Triage calls to a Clinician as needed.
- Provide information about all services offered at Planned Parenthood of Greater Texas (PPGT).
- Provide directions to the health center, hours of operation, services offered, prices and referrals to outside providers for services not offered.
- Receive, manage and direct calls from patients for all agency reproductive healthcare services and programs in accordance with call management protocols.
- Create and provide accurate financial quotes and estimates to patients through the designated Electronic Health Record (EHR) system.
- Maintain a sensitive and warm demeanor with callers.
- Respond, screen and forward non-patient calls to the appropriate departments.
- Notify appropriate personnel when issues or problems arise per PPGT protocols.
- Support the team and organizational decisions, display a positive attitude and professional demeanor.
- Maintain patient confidentiality and follow all policy and privacy requirements as required to ensure that patient records are secure.
- Ensure achievement of agency goals, vision and mission.
H/S Diploma or equivalent + 6 months of experience in any of the following: call center, medical billing, medical front office, or medical assistant. Experience scheduling patients using an automated patient management system in a healthcare environment desired.
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Patient Access Representative
1 week ago
Dallas, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for obtaining current and accurate demographics and insurance information to register patients, verify insurance benefits, and negotiate and collect patient financial responsibilities. This role requires a high level of empathy and effective communication skills to interact with patients and family...
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Patient Access Representative I
4 weeks ago
Dallas, Texas, United States UT Southwestern Medical Center Full timePatient Access Representative I Job SummaryUT Southwestern Medical Center is seeking a highly skilled Patient Access Representative I to join our team. As a key member of our front office operations, you will play a critical role in ensuring seamless patient access and registration processes. Your exceptional communication skills, attention to detail, and...
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Patient Access Coordinator
3 weeks ago
Dallas, Texas, United States Texas Institute for Surgery Full timeJob SummaryAt Texas Institute for Surgery, we are seeking a highly skilled Patient Access Representative to join our team. As a key member of our hospital staff, you will play a vital role in ensuring the quality of patient registrations and providing exceptional customer service to our patients and their families.Key ResponsibilitiesObtain thorough and...
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Patient Access Coordinator
4 weeks ago
Dallas, Texas, United States Planned Parenthood of Michigan Full timeJob SummaryPlanned Parenthood of Michigan is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesAnswer High Volume of Calls: Respond to a high volume of calls and...
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Patient Access Coordinator
1 week ago
Dallas, Texas, United States Planned Parenthood of Michigan Full time**Job Summary**This role is responsible for providing exceptional patient care and administrative support in a fast-paced healthcare environment. As a Patient Access Representative, you will be the first point of contact for patients, answering phone calls, scheduling appointments, and addressing their concerns with a high level of professionalism and...
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Patient Access Coordinator
5 days ago
Dallas, Texas, United States Planned Parenthood of Michigan Full timeJob Summary:This role is responsible for providing exceptional patient care and administrative support in a fast-paced healthcare environment. As a Patient Access Representative, you will be the first point of contact for patients, answering phone calls, scheduling appointments, and providing general health information.Key Responsibilities:Answer high-volume...
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Patient Access Coordinator
1 month ago
Dallas, Texas, United States Scottish Rite for Children Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative I to join our team at Scottish Rite for Children. As a key member of our healthcare team, you will be responsible for managing a high volume of incoming and outgoing telephone calls, completing assigned workqueues, and accurately scheduling and re-scheduling...
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Access Services Representative 2
2 months ago
Dallas, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Access Services Representative 2 plays a critical role in ensuring seamless patient registration and financial clearance processes. This position requires a detail-oriented individual who can effectively communicate with patients, families, and healthcare teams to obtain accurate demographic and insurance information.Key...
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Patient Service Representative
4 weeks ago
Dallas, Texas, United States Forefront Dermatology Full timeJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key...
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Access Services Representative 2
2 months ago
Dallas, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Access Services Representative 2 plays a crucial role in ensuring seamless patient registration and financial clearance processes. This position requires a detail-oriented individual who can effectively communicate with patients, families, and healthcare teams to obtain accurate demographic and insurance information.Key ResponsibilitiesConduct...
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Senior Patient Access Team Manager
5 days ago
Dallas, Texas, United States Stride Healthcare Management LLC Full timeJob Title: Senior Patient Access Team ManagerThe Senior Patient Access Team Manager is a key leadership role at Stride Healthcare Management LLC, responsible for overseeing the daily operations of the Patient Access team across multiple locations. This position requires a strong leader who can drive high levels of performance, compliance, and customer...
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Patient Access Director
1 week ago
Dallas, Texas, United States The CSI Companies Full timeJob Summary: The CSI Companies is seeking a skilled Patient Access Director to join their team in Dallas, TX. As a vital connection between the Shared Services Center (SSC) and the medical facility, this role offers a dynamic platform to shape and enhance patient access services for smoother patient experiences. Key Responsibilities: Integrate departmental...
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Senior Patient Access Team Lead
2 weeks ago
Dallas, Texas, United States Stride Healthcare Management LLC Full timeJob Title:Senior Patient Access Team ManagerDepartment:Patient AccessReports to:Director of OperationsLocation:Multiple LocationsJob Summary:The Senior Patient Access Team Manager is responsible for leading and managing the Patient Access team across multiple locations. This role ensures smooth, efficient, and patient-focused operations, from scheduling and...
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Senior Patient Access Team Manager
1 week ago
Dallas, Texas, United States Stride Healthcare Management LLC Full timeJob Title:Senior Patient Access Team ManagerDepartment:Patient AccessReports to:Director of OperationsLocation:Multiple Locations - Oversees 30 LocationsJob Summary:The Senior Patient Access Team Manager is responsible for leading and managing the Patient Access team across 30 vascular and vascular surgery locations. This role ensures smooth, efficient, and...
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Access Services Representative 2
1 month ago
Dallas, Texas, United States Baylor Scott & White Health Full timeJob SummaryThe Access Services Representative 2 plays a critical role in ensuring seamless patient registration and revenue cycle processes. This individual is responsible for obtaining accurate demographics and insurance information, verifying patient eligibility, and negotiating patient financial responsibilities.Key ResponsibilitiesConduct patient...
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Access Services Representative 2
4 weeks ago
Dallas, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Access Services Representative 2 plays a vital role in ensuring the smooth registration process for patients. This individual is responsible for obtaining accurate demographics and insurance information, verifying patient eligibility, and negotiating patient financial responsibilities. The ideal candidate will possess excellent communication...
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Patient Access Liaison
3 weeks ago
Dallas, Texas, United States Towne Park Full timeMake a Difference with Towne ParkAt Towne Park, we're more than just a company - we're a team of dedicated professionals working together to create exceptional experiences for our clients and their patients. As a Patient Access Ambassador, you'll play a vital role in delivering top-notch hospitality services that make a real impact.What You'll Do:Provide...
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Patient Access Coordinator
1 month ago
Dallas, Texas, United States Children's Health Full timeJob SummaryThe Patient Access Specialist plays a vital role in facilitating the flow of patient registration, ensuring accurate and efficient processing of patient information, and providing exceptional customer service to patients and their families.Key ResponsibilitiesProcess patient registration, verifying patient information and processing payments in a...
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Patient Financial Representative II
2 weeks ago
Dallas, Texas, United States Randstad Full timeJob Title: Patient Financial Representative IIAre you looking for a challenging role in healthcare finance? We have an exciting opportunity for a Patient Financial Representative II to join our team at Randstad.Job Summary:We are seeking a highly skilled and detail-oriented individual to work on special projects for account resolution and denials. As a...
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Patient Financial Representative II
3 weeks ago
Dallas, Texas, United States Randstad Full timeJob Title: Patient Financial Representative IIWe are seeking a highly skilled Patient Financial Representative II to join our team at Randstad. As a Patient Financial Representative II, you will be responsible for analyzing payer underpayments, variances, and denials, and escalating trends to make comprehensive suggestions and file professional appeals...