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Patient Access Coordinator

2 months ago

Dallas, Texas, United States Children's Health Full time
Job Summary

The Patient Access Specialist plays a vital role in facilitating the flow of patient registration, ensuring accurate and efficient processing of patient information, and providing exceptional customer service to patients and their families.

Key Responsibilities
  • Process patient registration, verifying patient information and processing payments in a fast-paced environment
  • Efficiently gather and document patient demographics and third-party information with a high degree of accuracy
  • Resolve any issues that arise during the registration process, maintaining a high level of customer service and professionalism
  • Maintain knowledge of HIPAA, Patient's Rights and Responsibilities, HMO's, PPO's, Commercial Payors, and department/system policies and procedures
  • Work collaboratively with patients, families, and co-workers to establish and enhance positive relationships
Requirements
  • At least 1 year of experience in healthcare, patient access operations, or a related field
  • High school diploma or equivalent required; Associate's degree or equivalent experience preferred
  • National Association of Healthcare Access Management CHAA Certification preferred
About Children's Health

We put our people first, welcoming, valuing, and respecting the beliefs, identities, and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Benefits
  • Employee portion of medical plan premiums covered after 3 years
  • 4%-10% employee savings plan match based on tenure
  • Paid Parental Leave (up to 12 weeks)
  • Caregiver Leave
  • Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class.