Multimedia Support Technician
2 weeks ago
Job ID Number
R2817
Employment Type
Full time
Worksite Flexibility
Onsite
Position Overview
As a Multimedia Support Technician, you will engage in a range of essential support activities within a well-established IT framework.
Role Summary
CAI is seeking a dedicated **Multimedia Support Technician** to join our team. This role is focused on providing high-quality support in audio-visual settings.
Key Responsibilities:
- Serve as a key point of contact between executive personnel and the IT department.
- Exhibit professionalism and confidence in all interactions with executives and colleagues.
- Ensure the flawless execution of executive meetings by setting up audio-visual systems, resolving technical challenges, and facilitating a productive meeting environment.
- Proactively identify and implement improvements to enhance operational efficiency.
- Show a strong commitment to continuous learning and staying updated on industry advancements.
Required Qualifications:
- Proficient in the setup and troubleshooting of corporate AV systems.
- Technical expertise with a readiness to expand knowledge as necessary.
- Ability to maintain composure in high-pressure situations.
- Self-driven with a proactive approach to resolving issues.
- Familiarity with Logitech Microsoft Teams Rooms hardware and software.
- Experience with various AV technologies including Crestron, Shure, and Zoom.
- Exceptional written and verbal communication skills.
Physical Requirements:
- Capability to perform essential job functions in accordance with ADA and other relevant standards.
- Primarily sedentary work, with occasional movement around the office.
- Ability to perform repetitive tasks using a computer.
Equal Opportunity Statement
CAI is committed to fostering a diverse workplace and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. We promote affirmative action to ensure equal employment opportunities for all individuals.
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