Current jobs related to Customer Support Specialist - Oklahoma City, Oklahoma - Claims Management Resources

  • Part-time Customer Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Jasco Products Full time

    Job Details Job Overview Jasco Products is seeking a Part-Time Consumer Care Tech Specialist to provide exceptional customer support and technical assistance to our customers. Responsibilities: * Provide technical support to customers via phone, resolving issues and answering questions related to our products * Troubleshoot problems and provide solutions...

  • Part-Time Customer Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Jasco Products Full time

    Job DetailsJob LocationJasco Corporate Office - Oklahoma City, OKPosition TypePart TimeSalary Range$16.70DescriptionJasco is seeking a Part-Time Consumer Care Tech Specialist to provide exceptional customer service and technical support for our products.The ideal candidate will have a strong passion for delivering outstanding customer experiences and a...

  • IT Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States OSTechnical Full time

    Job Title: IT Support SpecialistOSTechnical is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our organization's IT systems.Key Responsibilities:Provide helpdesk support for on-site and remote employeesTroubleshoot...

  • Technical Clarification Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Job Title: Technical Clarification SpecialistWe are seeking a highly experienced Technical Clarification Specialist to ensure that our project results meet technical quality, reliability, design, and cost expectations.Key Responsibilities:Technical Quality Assurance: Ensure project results meet the requirements regarding technical quality, reliability,...

  • Customer Support Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Grand Lake Mental Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Grand Lake Mental Health Center. As a key member of our client services team, you will be responsible for providing exceptional support to our clients and ensuring a positive experience for each individual who interacts with our facility.Key...

  • Technical Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States BankOnIT Full time

    Job Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...

  • Technical Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States BankOnIT Full time

    Job Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...

  • Technical Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States BankOnIT Full time

    Job Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, assisting them with their day-to-day technical issues.Key Responsibilities:Provide technical support to customers via...

  • Customer Experience Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through personalized product...

  • Banking Customer Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time

    Job Title: Banking Customer Support RepresentativeWe are seeking a highly skilled Banking Customer Support Representative to join our team at Fuse3 Solutions. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our...

  • Technical Support Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States JoCo Full time

    Job Title: Technical Help Desk SpecialistAt JoCo, we are seeking a highly skilled Technical Help Desk Specialist to join our team. As a Technical Help Desk Specialist, you will play a critical role in providing technical support to our users, ensuring that technical problems are quickly and efficiently resolved.Key Responsibilities:Provide cross-functional...

  • Technical Support Specialist

    4 days ago

    Oklahoma City, Oklahoma, United States BankOnIT Full time

    Job Summary:BankOnIT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a...

  • Customer Technical Support Specialist

    7 days ago

    Oklahoma City, Oklahoma, United States Oracle Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to deliver exceptional post-sales support and solutions to our customer base while serving as an advocate for customer needs.This role involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use and...

  • Customer Experience Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States ClimateMaster Full time

    Customer Experience SpecialistAt ClimateMaster, we are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for creating an exceptional brand and buying experience for customers by demonstrating product knowledge and the ability to interact with customers to understand their buying needs and pain points and to...

  • IT Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States OSTechnical Full time

    Job OverviewOSTechnical is seeking a skilled IT Support Specialist to join our team.This role involves providing exceptional customer service and supporting the organization's IT systems.Key Responsibilities:Set up and configure workstations, software, and updatesConnect and configure printers, monitors, and office equipmentTroubleshoot hardware and software...

  • IT Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States OSTechnical Full time

    Job Title: IT Support SpecialistAt OSTechnical, we are seeking a highly skilled and experienced IT Support Specialist to join our team.Job Summary:We are looking for a talented IT Support Specialist to provide exceptional technical support to our employees and ensure the smooth operation of our IT systems.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States OSTechnical Full time

    Job OverviewOSTechnical is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our organization.Key ResponsibilitiesHelpdesk SupportConfigure and troubleshoot workstations, software, and updatesSet up and configure printers,...

  • Administrative Support Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Restorative Alternative Wellness, Inc. Full time

    Job Title: Administrative Support SpecialistRestorative Alternative Wellness, Inc. is a reputable mental health facility dedicated to providing comprehensive care and support to individuals facing mental health challenges. We are seeking a dedicated and empathetic Administrative Support Specialist to join our team and contribute to the smooth functioning of...

  • Technology Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Putnam City Schools Full time

    Job Summary:The Technology Support Specialist will provide technical assistance and support for incoming calls and visits related to passwords, computer systems, software, and hardware. This role will also respond to questions from teachers and staff via phone or email seeking assistance. The ideal candidate will have strong troubleshooting and diagnostic...

  • Technical Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States CFS Brands Full time

    Job Title: Technical Support SpecialistCFS Brands is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our employees with their Windows-based computers and iOS devices.Key Responsibilities:Maintain hardware standards in the CFSB office space,...

Customer Support Specialist

2 months ago

Oklahoma City, Oklahoma, United States Claims Management Resources Full time
Job Overview

Position Level
Entry Level

Work Location
Remote

Employment Type
Full-Time

Educational Requirement
High School Diploma

Compensation
$13.00 per hour

Travel Requirements
No travel required

Work Schedule
Day Shift

Industry Category
Insurance

About Us

At Claims Management Resources, we specialize in subrogation, assisting companies in recovering payments related to damage claims. Our mission is to deliver exceptional customer service to our clients and all parties involved in the claims process. We are committed to helping our clients focus on their core business while we handle the complexities of claims recovery.

Our success is built on our Core Four principles: Process, Results, Culture, and Experience. We are dedicated to these principles, which drive our current and future achievements. We take pride in organizing company events that foster camaraderie and celebrate our collective successes. Additionally, we actively participate in community service through various volunteer initiatives throughout the year, promoting a healthy work-life balance.

Ideal Candidate Profile

We seek individuals who are comfortable working remotely and can engage positively with clients over the phone. A true team player is essential, someone who aspires to make a significant impact within their team and our organization.

The Insurance Filing Specialist will be tasked with identifying and reporting insurance details through claims analysis and communication with clients.

Daily Responsibilities
  • Handle inbound calls for Insurance Filing and direct callers to the appropriate team member
  • Utilize our database to verify insurance information for repeat clients
  • Input and update insurance details into our system
  • Engage in extensive phone communication to file claims
  • Determine the correct claim codes for system updates
  • Support supervisors and team members as needed
Incentive Structure

1st-15th of the Month
Level 1: $515K = $105
Level 2: $600K = $150
Level 3: $685K = $205

16th-End of the Month
Level 1: $1.275M = $105
Level 2: $1.350M = $150
Level 3: $1.425M = $205

Qualifications

Essential Skills
  • Strong phone communication skills
  • Basic proficiency in Microsoft Excel
  • Intermediate knowledge of Microsoft Outlook and Word
  • Detail-oriented with a focus on accuracy
  • Ability to work independently with minimal oversight
  • Excellent data entry skills
  • Consistent attendance and punctuality
Education and Experience Requirements

High school diploma or equivalent is required.
Preferred: 1+ years of experience in the insurance field, though not mandatory.

Benefits
  • Comprehensive benefits package including matched 401K
  • Tiered bonus system based on team performance
  • Paid time off and holidays
  • Monthly contribution towards internet service
  • Year-end bonus
  • Recognized as a Top Workplace by The Oklahoman in 2023
Note

Pre-employment drug screening and criminal background checks are required.

Claims Management Resources is an Equal Opportunity Employer