Banking Customer Support Specialist

2 weeks ago


Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time
Job Title: Banking Customer Support Representative

We are seeking a highly skilled Banking Customer Support Representative to join our team at Fuse3 Solutions. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our customers.

Responsibilities:
  • Support customers with technical issues and provide high-quality customer service over the phone.
  • Field incoming call inquiries regarding customer accounts and collect information accurately.
  • Assist customers with issues and provide solutions, working closely with clients to troubleshoot technical problems.
  • Meet or exceed performance metrics and quality standards.
Requirements:
  • 1+ years of experience in a call center, customer service, technical support, or a related field.
  • Excellent verbal communication skills and strong technical skills, including Microsoft Office experience.
  • Availability to work a 10am-7pm shift.
Compensation:

$17 - $19/hr depending on experience. Please apply to [insert link] for immediate consideration.



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